HanstromReviews of hanstrom.com

Excellent product - very pleased and much better value for money relative to the market brand leading names - would recommend!

I purchased a Hanstrom Verana 3-in-1 Swan Touch Instant Boiling Water Tap with Boiler & Filter in brushed gold back in early 2023 in preparation for a complete kitchen refit. The refit was finally completed with the tap and boiler being installed some three months later. Some 12+ months later it developed a slight leak, although technically outside the warranty period, the extremely helpful customer services who actually answer the phone and respond quickly replaced the part that was leaking with no fuss. Whilst I can’t give the product a star rating as it leaked it the 5+ star rating from the customer services more than compensates. So, I have no issues with giving the overall product experience 5 stars.

Being in a wheelchair this 3 in 1 tap is a game changer for me as using a kettle was dangerous. I can now be independent. First class product.

Good customer service. They arranged a replacement boiler promptly.

Very pleased with the tap Unfortunately we had a small problem after a year This was sorted in a speedy and professional manner Thank you so much for all your help

Had good help from Ahmed. He sent me helpful link to try and get my boiler working. Unfortunately it didn’t solve the problems. He has helped me in ordering a new boiler

The 3 in 1 tap we bought from Hanstrom is excellent. I love the way it looks - really slick in our modern kitchen and so much less clunky than the separate boiling water tap we had before. The price is also a real selling point - it was the best, cheapest product on the market.

Very satisfied. Bought the Hanstrom 3 in 1boiling water tap on recommendation from a friend who had been impressed with his. My 40 year old Daughter who lives with us has severe rheumatoid and osteoporosis is able to use the tap easily and it has restored that element of independence for her. Support and after care service from Hanstrom has been very helpful, prompt and efficient giving all round service. Hence the 5 star rating