Valued C.
Lesson learned - Hanson’s is not an expert
In the fall of 2017 I had Hanson’s install insulation in my attic Fast forward to Winter 2018 and lots of icicles NOTE – When you have insulation installed you should not have icicles or so I was led to believe. I called Hanson’s and asked them to come out and take a look. I received a call from Hanson’s warranty department saying that the insulation was installed correctly and it was the homeowners issue to deal with icicles due to venting into the attic. Here is my problem – wouldn’t you think the folks doing the pre-inspection should have said something? What about the folks doing the actual installation? As a homeowner we hire stuff to be done because we are not the experts. Now I have to work around a lot of insulation to fix the issue. The idea was to pay an expert to do it right the first time! Lesson learned - Hanson’s is not an expert

