Hanger ClinicReviews of hangerclinic.com

HORRIBLE! My husband is an above the knee amputee. His prosthetic is how the gets around! Hanger has done his socket twice and the fit is still awful, it hurts, it makes red abrasions and rubs raw....their solution? Put a piece of foam in the bottom of the socket! He has to go in weekly for adjustments and the adjustments are not adequate and do not hold. Today they could not fix his knee, the reason...no one had the right phone???? This place is archaic, and the service level is so lacking there are simply no words. There is no sympathy or caring for those who depend on these devices to get around and live a quality life!

The wait time for visits was awful over 6 weeks, and followup adjustments I was told could get i within a week, little off there also, try 1 1/2 months and only one time slot. Absolutely the worst place to go. Not only did I get there to pick up my shoes they were never ordered so they tried to put me in a shoe on there back shelf not even my size. Then I have been there two times for adjustments and still hurt my feet tried toake an adjustment appt, out 1 1/2 months before able to get in. I told them I will cut the orthotic myself and adjust it myself. Do t feel these people even qualified or know what they are doing. Seemed like a guessing game to person adjusting orthotic when getting orthotic adjusted.

Since my last review I have gone to the ER because I Am unable to walk. X-RAYS DONE, negative. Vascular done, negative. Told Prosthetic caused my ability to walk. SOMEONE BETTER DO AN INVESTIGATION BEFORE ONE OF US GETS HURT BADLY. WHAT QUALIFICATIONS DO THESE PEOPLE HAVE TO PROVIDE MEDICAL RELIEF TO OUR DISABILITY? I was complaining for almost 6 months! NOW I'M UNABLE TO WALK 2 STEPS. I HAVE TALKED TO MANY MEDICAL PEOPLE THESE PAST 2 WEEKS AND CAN PRODUCE NAMES

Tried this location 2 years ago and they screwed up the nsiert. Had to remake and they still were not right. In 2023 went to the Tampa Hangar location, had no issues. They were professional and made sure I was satisfied. Fast Forward to 2024 went back to the Brandon location and had new inserts made and explained I needed the inserts just as the ones I had made at the Tampa location. Picked shoes and inserts and the cushion to keep pressure off the wound was completely different. I was told by the young guy that these inserts will work. Well less than a week my wound opened up and it was because of the way the insert was made. My doctor couldn't believe what Hangar did. So I called the man in charge Lance and he had me come in. Made a new imprint of my foot to make new inserts. Came in last week he checked everything and said to pick them up the next day just stop by after 8 am. He had the office girl call me and advise he didn't have time and that I would have to wait. I told the girl I was leaving town and would be gone until around Sept 21. I shouldn't have been surprised that this location hasn't improv Ed from 2 years ago. Now I am without proper support for my would and honestly I don't think that Lance or Hangar Clinci could care about my needs. What happens to those patients that have proshetics are they treated with the same disrespect? Don't go to the Hangar Clinic in Brandon on Professional Park Drive. Even my doctor who is in the same parking lot a few doors down does not recommend this Hangar location to their patients.

The people who worked there made it great experience for me.

Please,please don't go to this place, I am still waiting on a brace for my leg after a month,I have went by there to check on it,they said it was there, paperwork mess up,they won't answer the phone 704-247-4134,they said they call, I checked my voice-mail nothing was on there from them. I needed my brace because my leg will lean into,the other leg,I walk with a walker,never will I go to that place on Latrobe drive.

I've been a client of Hanger Clinic for about 12 years my last purchase of a AFO ankle and foot support , Caused cuts in my calf as calf cup was too small and Arch support caused the bones in my right foot to change resulting in pain1 hour after removal. Just learned Hanger Clinic was repurchased by another company only interested in high profits and less patient care . Thinking they will refuse payment because it's a custom fit , even though brace doesn't fit

Complete whack jobs after telling what doctor wanted me in they wanted to do what they wanted and give me worse braces then before I walked out of plains location it has to be what they can make the most money on not what’s gonna help you plenty of other sales around screw hangar clinic