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Hanger Clinic (hangerclinic.com) has 95 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
hangerclinic.com
Website
hangerclinic.com
Category
Physical Aids
Location
Austin, Texas
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I bought leg from Hanger and the leg never fit correctly and Hanger does notcare
I bought leg from Hanger and the leg is no one will call me back to get it I am in constant pain. I move to McKinney have called the plano office to make an appointment no one answers or return my Phone calls. I spoke with some in San Marcos. They said they would call the plano office and get back to never did. The San Marcos office made the leg is has never fit right. All hanger cares about is the money not the patients. Buyer beware...
LD
Laura D.
If I could give these SCAMMERS zero…
If I could give these SCAMMERS zero stars I would. Charged me 5x’s the wholesale price for a leg brace. Less than a year later the Velcro is coming off the ankle, ask for a replacement. Two weeks later they want me to get a doctor to sign off first and pay $45. Mind you I’ve been struggling the last two weeks while waiting-for them to require another doctor appt FOR REPLACEMENT VELCRO. There is no medical or insurance state law requiring a doctor to sign off on wear and tear items of a brace THEY ALREADY SIGNED OFF ON. Not paying for a whole a$$ doctor appointment FOR VELCRO. Do you know how much orthopedic doctor appts cost?? I checked, other brace people don’t do this, and it’s not a state requirement. Just a crap company policy to get around servicing their equipment. Shame on you, Hanger. Taking advantage of a very vulnerable section of society-that is typically already burdened with enough medical bills.
AR
Anthony R.
Hanger clinic in Fort Collins Colorado…
Hanger clinic in Fort Collins Colorado is a JOKE! I was just in there and was treated like shit! I was told to have my ID and insurance card, I was never told to bring my supplemental card, and when I told here I didn’t have it on me but i was willing to call once I got home with any info she needed. She said she would put me down as self pay. I told her I wouldn’t pay a penny because I have the info, just not on me. Then she had the audacity to ask me if I have been to any appointments lately because they would ask the same thing. I couldn’t believe she asked me that, so I told her I have two forms of cancer and polymyositis, and I have appointments on a weekly basis, and have never been asked that. And as I was leaving the VERY unprofessional lady that started all of this snarked and laughed as I was walking out. The funny thing is, I got it all on my phone. You can hear it clear as day. When I turned around and asked them about it, of course she didn’t do it. But now I understand, I deal with professionals at UCHealth, not the minor league team that work at Hanger clinic. Oh well, if you don’t believe me, look at their reviews on ALL the review sites and you’ll see! Save yourself the hassle and go elsewhere, you’ll be glad you did!!!!!
ET
Ezra T.
Hanger Clinic ROCKS!!!!!!!
I have been going to Hanger Clinic for 13 out of 17 years. I have never been let down. The staff are knowledgeable, ready to listen, and ready to help with any challenge that arises.
SS
Steve S.
From Day 1 Appointment
From Day 1 Appointment. GREAT Personable Office Staff, The Technitian, Cared About My Feet and Why I Was There, Fitted Me For Custom Insoles, As Well As Shoes, Approximately 1 Month Later, Delivered Like The Professionals That They Are, Awesome Experience, Thank You Hanger Clinic !!
CN
Chitukula N.
I recently completed a course of…
I recently completed a course of shoulder therapy with Zahir and I couldn’t be happier with the results. From the very first session, he took the time to really understand my injury and tailor a treatment plan specific to my needs. Every appointment was professional, focused, and encouraging.
Zahir guided me through exercises and techniques that not only helped ease my pain but also built back my strength and mobility far beyond what I expected. I appreciated the clear explanations, patience, and genuine care throughout the process. Thanks to his expertise, my shoulder feels stronger and more stable than ever.
I would highly recommend Zahir to anyone needing top-quality physiotherapy care
JE
JeanE
Syracuse office injures its patients
I was seen in the Syracuse, New York office by Emma. I was being fit for a Gunslinger Brace and she didn’t know what she was doing. With my shoulder scrunched up high towards my neck she abducted my arm suddenly and tore my rotator cuff/supraspinatus. I had an MRI about 10 days later and it showed a full thickness tear of the muscle. The muscle had not atrophied much (muscle belly in tact), so it was new and it was sudden, and it was caused by Emma. Sadly, she had a student with her so now the student learned the wrong things about how to take care of people. It’s been nine months and I still can’t lift my arm in certain directions.Looks like I’m going to have to have major rotator cuff repair thanks to the ineptitude of Emma. Don’t go here. The office was supposed to follow up on my injuries and they never did. This place will bury their mistakes, look down at the floor look away from you. The care is pathetically awful.
LT
Lisa T.
I was going to give less than 1 star…
I was going to give less than 1 star butt can't They were supposed to make me a custom AFO after 2 tries and the brace getting lower in quality I have nothing. The 2nd one I could of bought oft off of Amazon for $100. They have my money and refuse to give it back. NO REFUNDS they say. I would not recommend them to a dead person. THANKS HANGER FOR LEAVING ME STUCK IN A CHAIR UNABLE TO WALK.