Hilton Hotels & ResortsReviews of hamptoninn3.hilton.com

Jamie, Simran,and Jolson wonderfully kind and polite. I trusted my Hilton honors app to give me the best rate for a two night stay but the app is not designed to work out whether two separate bookings for two nights is a lot cheaper. I have a bone to pick with the app because other apps for various services like hotel and trains work out the best rate and then offer it to you without you having to play detective to outwit the app. As expected the manager Lucy explained it was not something she could check or had control over and I suspect the GM will also send me a polite reply when I write to him without offering the difference of fare had I made two separate bookings. I shouldn't have to book separately for two consecutive nights to be sure that I am being offered the next rate for each of two nights. The app in fact "punishes" you for booking a longer stay, but suggests you re getting the best price but the reality is if you look at the rate for the room for each of two nights before or after booking for two consecutive nights inevitably with the Hilton app you ll find you were outwitted by paying more because you wanted to make one booking for your entire stay. The system then is set up to fib you off as ofcourse the staff at the hotel itself have no control or power over how the powers that be use an app that is designed to profit the overall brand at the expense of a customer. The app should at the very least suggest that making two separate booking could be cheaper than booking two nights together. This is a well kept secret and many have fallen prey to it. This particular hotel is very nice overall quiet so though the walls in many of the rooms are not sufficiently sound proof but the staff that I mentioned by name were very kind. Ladt but not least a special mention also to Maria M who did a fantastic job of cleaning my room. I would definitely stay here again but the Hilton honors app as I say penalises you if you book a long stay by charging you more than if you book each night separately and it often is that way and it is wrong and needs to be corrected as the brand will ultimately lose good loyal professional customers.

When we checked in we found a pile of ants crawling all over the floor and the room was disgustingly dirty. We canceled our stay immediately and the hotel clerk said a manager was unavailable to refund the charge. Over the next week dealing with Priceline they kept saying the manager was not available. I will Never stay at a Hampton again and I will Never use Priceline again!

Rooms Clean and Functional, good water pressure. Location quiet and restaurants and gas stations just up the road. Great service from front desk and cleaning crew. Returned a forgotten item, not a problem. Would stay there again. Rooms5.0 Service5.0 Location5.0 Hotel highlights Quiet Rooms Rooms Clean and Functional, good water pressure. Nearby activities Location quiet and restaurants and gas stations just up the road. Noteworthy details Great service from front desk and cleaning crew. Returned a forgotten item, not problem. Would stay there again.

Extremely disappointing experience and a very poor example of customer service from a brand that claims high hospitality standards. My issue was not only about a cancellation charge, but mainly about the rude and dismissive way I was treated during a phone call with the hotel. I raised this clearly in my complaint, yet no meaningful acknowledgement or investigation into the staff conduct appears to have taken place. Instead, I received a generic “policy-based” response and a final email closing the case, which felt dismissive and lacking any genuine care for the guest experience. Hilton promotes professionalism and service, but in this situation the approach felt rigid, impersonal, and far below expectations. Hiding behind terms and conditions without addressing how a guest was treated shows a worrying lack of accountability. I hope senior management reviews how complaints are handled, because based on this experience I would think twice before booking again.

Hampton by Hilton marlow - Staff were nice but although room nice and large it was absolutely filthy - black scum ( proper crud that had built up over months)covered every bit of black grout in the shower and under the bed had never been cleaned and was full of debris and dust - the bathroom tiles by sink covered in dots of what I presume was previous guests spittle - the rug was dirty with lots of debris underneath it and the surfaces were not clean - bring your rubber gloves and bleach and mop and bucket if you book

I was at Hampton By Hilton Amsterdam Arena Boulevard for three nights. No heating in the room. It was freezing. Even you can not wash your hands with warm water as well. I have given a broken electrical radiator heating as well. it was dusty and was not working properly as well. You do not have a proper complains section to have complaints as well. I think so you do not bother. It was disappointing.

Hampton inn Chelsea. Ho cambiato albergo per il precedente che era in Siberia dal freddo sono andato qui ho dimenticato (colpa mia) delle lettere a cui tenevo. Ricontattati subito sono scomparsi non rispondono più. Servizio pessimo.

My wife and I stayed at the Hampton Inn, south Rochester, Minnesota for appointment at Mayo Clinic. The TV reception was extremely poor and barely watchable. I’ve reported to the front desk and they said that every reviewer says the same thing. The toilet seat was broken. The water out of the sink barely trickled. The room was clean, but tiny considering the large furniture. We will not be staying here again.