Hilton Hotels & ResortsReviews of hamptoninn3.hilton.com

This review is of the Hampton Inn, Edenton, NC. We have no issue with other Hilton properties. We traveled to Edenton to celebrate our 50th wedding anniversary. It was a special weekend for us. We checked into the Hampton Inn on Friday July 28th and when we entered our room my wife said “it’s freezing in here”. I adjusted the thermostat, but the cool air from the A/C unit would not stop. We left to tour the town and I asked the lady at the front desk to have someone check the A/C in our room Three hours later we got back to the hotel and the room temperature was still frigid. I contacted the front desk a second time and they sent maintenance to our room. The maintenance person worked with the thermostat but cool air continued to pour into our room. We asked to be transferred to another room but were told nothing was available. We asked to speak with the manager but she was off for the day. We got her email address and sent her a note explaining the problem we were having. She didn’t respond, but a little later someone brought a blanket to our room. We considered trying to find lodging in another hotel but felt it was too late in the day to find accommodations for that night. We then discovered that, even though the thermostat wouldn’t keep the room at a fixed temperature, we could switch the setting from cool to heat and this would stop the flow of cold air. So, for two nights and a day we toggled the thermostat from cool to heat and back again to try and regulate the temperature of our room. The manager, Katrina Barnes, reported to work Sunday morning and I asked to speak with her. I explained the problem we were having and her response was "there is nothing wrong with the air conditioning in your room". She said when the outside temperature is in the 90’s the A/C in the unit runs constantly. When I inquired as to why the thermostat wouldn’t regulate the temperature in the room she said “I’ve got to go”, and walked away. The issue with the A/C was an unwelcome distraction to a celebratory weekend that should have been relaxing and stress free. It wasn’t.

No Gluten free provision at breakfast and generally poor customer service. Expensive. Avoid.

My 75 year old mom got sick (Just stressed and fine in half a day after) on the way to London and we needed to go to the closest hotel which was Hampton Hilton. The people and service was outstanding and a woman named Magdalena we owe a special thank you.

This 2* review is for the quality of the mattress and pillows in our room. It was the worst nights sleep we have ever had, staying in a hotel. The mattress was very uncomfortable due to the poor quality of the springs. The pillows were as flat as pancakes and did not support your head or neck. Its a shame because the rest of the room was nice and the hotel its self was quite modern BUT people need a good nights sleep. The Premier Inn has much better quality mattresses and pillows. I think its a false economy to have a modern hotel but to scrimp on the quality of your mattresses and pillows. I would advise customers to go elsewhere, if a good nights sleep is a priority for you when staying in a hotel. As I doubt very much, you`ll get it here.

Please don't use them. I had a card incorrectly rejected, so they are going to cancel my room and then charge me for it. Insanity. They are at fault, I get no room and then they go to booking.com and charge me anyway. If I don't pay £307 for no room they have threatened to close my booking.com account! Bullying of the highest order... Marcelo Laurino was the reservations agent. I will never use Hilton or Hampton again.

Stayed at the Liverpool City centre Hampton by Hilton for 4 nights to see Eurovision Song Contest. The staff were so friendly and approachable from reception to the cleaners. Nothing was too much trouble and they would help with anything you needed. The room was spotless and clean and the bed was amazing, housekeeping was on point. I would recommend this hotel if you are going to Liverpool.

Stayed at the Bolton, Ontario HI&S. Immaculate place kept impeccably clean. Great Suites. Lovely staff. We'd only knock it as the food is a bit rubbish at all Hamptons. It's poor quality imitation food stodge spat out by some mega factory somewhere. Not what you want for $270+ per night. Coffee's nice tho.

My family and I stayed at the Hampton Inn in Chandler AZ, Spectrum Blvd the end of March. We were traveling light since we were moving out of state. I forgot my favorite hoodie jacket hanging up in the closet and called to let the manager know that I did. Never received a call back to see if it was put in the lost and found. My hubby had to call back 4 more times to get someone to respond if they retrieved my jacket. They said they couldn’t find it. Never will stay at a HI again because they hire thieves that work there!