HamiltondevicesReviews of hamiltondevices.com

Jetstream What a machine at first I received one that didn't work and was sent another one and shortly after bought the mini jetstream and shortly after receiving the mini both started to fail once again and I sent many emails until they responded to me and and what a happy day to know that they on warranty and I had only to pay shipping Which is not cheap but 100% worth it thanks .

First purchased a Tombstone from them in 2023. USPS accidentally returned to sender after I wasn't home to sign at 1st delivery attempt. I emailed customer service, and they immediately responded that they would resend order after it was returned. USPS tracking showed that they re-sent it to me a day after they received the return, no problems. After their quick service & good quality, I purchased a Tombstone v.2, which has also worked well & was sent promptly. Looking forward to my new Jetstream order!

Their customer support is worse than nonexistent, they will lie to you that your package was shipped while not giving you any tracking info, and then they will just stop answering. UPDATE: Well, their support was able to provide me with a screenshot of tracking so I was able to figure out it's Fedex. And I've got the parcel finally. So updating to 3 stars, since the product is all right. Customer support is still bad.

Purchased a Cube vape battery from Hamilton Devices yesterday. Now today I have over $300 worth of fraudulent charges on my card. Luckily all of which were stopped by my bank but now I am required to get a new card and new card info because of this.

This product is trash. Mostly weak on highest setting, non stellar battery life, absolute garbage glass pieces, and poor design. The bubbler broke the 1st night just pulling off the battery. With the way the coil works this is best standing straight. However, it's easy to knock over standing straight. The first knock over on a counter broken bubble mouthpiece and the second glass part is broken. Far too fragile. The glass parts are far too fragile for practical portable use. The battery along with the hits are weak. It's great you get a case that you will never use to offset the cheap rig. My glass parts lasted less than one week. Replacement parts? 25% of a replacement that are guaranteed to be broken in a month.

Shipping rates are absurd. You could send this in an envelope... 12 bucks to send something the size of a cigarette is utter nonsense. Be honest about your painful prices, or find a better way to move something so small.

I've ordered over 300 ccell 1ml ceramic threaded cartridges in total over the last year or two, and haven't had a single complaint yet, shipping is pretty fast, but I've never had to deal with customer service, so i can't really speak for that.

Sad seeing all these comments with low ratings on a business you’ve come to know so well. I’ve had nothing but the best from HD. It sounds like a few of the lower rated comments might’ve had a few mishaps on their part 🤷‍♂️. HD has been in the cart business for awhile now and I’m willing to bet, HD hasn’t lasted this long by doing bad business either. It’s crazy how many people done forgot just how far Trust and respect go in this industry and HD has been nothing but Respectful and most importantly, Trustworthy when I needed them to be and by no means necessary should you ever mistake their kindness for weakness and confuse them for a company that enjoys the handling of people’s bs, What I mean is… You’d be better off, Admitting fault and asking for whatever help they can offer. Maybe suggest doubling your next order so neither party loses much $ 🤷‍♂️. I’ve been in business with HD for 5yrs + and have yet to have an issue that they wasn’t willing to fix or make right. However that Zico cartridge someone previously mentioned in their review, IS a newer budget style cartridge and you can tell it’s budget friendly because it’s 90% plastic and most of us already know what terps or hi-voltage batteries do to plastic carts🤷‍♂️ buy hopefully nobody else makes the mistake of filling all the carts at once without testing the first one and 2nd, 3rd. That mistake cost me the most in my rookie days. However HD has been nothing but good to me and my company and is known for their no fuss quality and I will continue to use them till I can’t