Jimmie
Excellent customer service!
Excellent customer service!
Response from Halo CollarMay 7, 2024
We never get tired of hearing this! Thank you for sharing!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jimmie
Excellent customer service!
Response from Halo CollarMay 7, 2024
We never get tired of hearing this! Thank you for sharing!
Abby W.
Very quick and helpful. Had been emailing with support with no response , Tim helped solve it in mere seconds.
Response from Halo CollarMay 7, 2024
We are so thrilled that we were able to help! Please don't hesitate to reach out with any further questions or concerns!
Scott P.
Tim was patient and walk us completely through all of our collars as well as getting warrantee set up on the 2 collars with critical faults.
Response from Halo CollarMay 7, 2024
This makes us so happy! Thank you for your review!
Brenda B.
Very helpful with answering questions and it’s a live video call!!!
Response from Halo CollarMay 6, 2024
Thank you so much for your review! We are so thrilled we could assist you!
Kitty
The Halo Dog Park is AMAZING and so helpful;. Quick and Easy! Aaron was the best at helping me with my issue!
Response from Halo CollarMay 6, 2024
Thank you for sharing! We appreciate your feedback.
Jen
Tim was helpful and understanding with the technical issues I was having with the training beacon.
Response from Halo CollarMay 6, 2024
We are so happy to hear your issues have been resolved!
Roberto R.
Aaron was very thorough, knowledgeable and was able to help me to come to quick resolution on my technical issue. One of the easiest and efficient customer service phone calls I've had in quite a while!
Response from Halo CollarMay 6, 2024
That's amazing to hear! Thank you so much for your review!
Heather
Thank you to Damien for guiding us through our issue with the collar and recognizing that it is defective and will be replaced under warranty. Very patient, helpful, positive. Couldn’t have asked for a better customer service rep. Thanks Damien!!!
Response from Halo CollarMay 6, 2024
We are delighted to hear about your experience. Thanks so much for sharing!