Philip
Customer was very responsive in sending…
Customer was very responsive in sending me a smaller strap for my dog collar.
Response from Halo CollarJun 10, 2024
We love hearing this!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,057 reviews with 5 stars · Clear filters
Philip
Customer was very responsive in sending me a smaller strap for my dog collar.
Response from Halo CollarJun 10, 2024
We love hearing this!
Lucia H.
Damien was my dog park helper and was great!! He shared with me how I would repair the strap on my collar when I receive the part he’s sending! He was knowledgeable about what I needed and was quick to get everything set up! Great experience!
Response from Halo CollarJun 10, 2024
We love hearing this! Thank you for your review!
Ashley D.
Damien W. Went above and beyond to make sure the collar was working correctly. He was very personable and offered lots of insight along with useful links to answer any questions I might think of later!
Response from Halo CollarJun 10, 2024
Thank you so much for review! We are thrilled our team was able to assist you.
Brian L.
My dog got ahold of his collar and damaged the strap, case and one of the carabiners. Contacted the Virtual Dog Park spoke with Damien, he replaced damaged parts without a question. Quick and easy.
Response from Halo CollarJun 10, 2024
We are so glad you had a great experience!
customer
Sierra took the time to help me troubleshoot the dogs collar. Thank you for all of your time and patience.
Response from Halo CollarJun 10, 2024
Thank you for your review and for being a loyal Pack Member!
Katie S.
Customer support and trouble shooting with the Halo Collars has always been very efficient and great to use. Today Damien W. helped me and was very thorough and nice through the process. My problem was handled well.
Response from Halo CollarJun 10, 2024
We love hearing that our team was able to effectively assist you!
Wayne R.
I had a great experience with my customer service representative, Kadaija B. She was very helpful and friendly, demonstrating a thorough knowledge of the product. I was experiencing an issue with the collar wandering past the boundary in one part of my yard. Kadaija quickly came up with a solution, and I can’t wait to try it.
Response from Halo CollarJun 10, 2024
We never get tired of hearing that our team is doing a good job! Thank you for your review.
Barguy
Halo is a great product that you can trust. The customer service is amazing. I am always blown away with how knowledgeable and helpful they can be. The halo collar is a very high tech piece of equipment and it is great to know that the halo team is on top of things for you.
Response from Halo CollarJun 10, 2024
Thank you so much for your kind words!