Chuck
Excellent Customer Service
After numerous calls to the HALO helpline I finally worked with Ricky, and he was clearly the most knowledgeable person I have had the pleasure to work with in their "Dog Park". their video helpline. Ricky got the collar up and running again, but the collar still needed to be replaced a week later, and HALO replaced the current 2-plus series collar with their new 3.0 collar. This was the fourth replacement over a few years as they keep upgrading their technology and equipment. Now we can watch our dog from the app as she roams in her 4 acres of woods and wetlands along the edge of the lake.
Response from Halo CollarJul 26, 2024
We are so happy to hear that you had a great experience with our team! Thank you so much for being a loyal Pack member.



