DAVE H.
Dog Park call
Symantha was very helpful, polite and professional. Thank you!
Response from Halo CollarFeb 24, 2025
Thank you so much for the team member shout out!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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DAVE H.
Symantha was very helpful, polite and professional. Thank you!
Response from Halo CollarFeb 24, 2025
Thank you so much for the team member shout out!
Peggy C.
I wasn't sure if the Halo Collar was charging properly or not and what the flashing green, solid green and red lights on the collar meant. Symantha explained it to me and said if I was still having issues charging the collar to let Halo know so I could get more help.
Response from Halo CollarFeb 24, 2025
We are so thrilled that our team was able to assist you!
John S.
Very good directions and very helpful and friendly.
Response from Halo CollarFeb 24, 2025
We appreciate your kind words and review!
Heidi T.
Samantha was very kind and offered a great experience for customer service. Her communication felt genuine.
Response from Halo CollarFeb 24, 2025
Thank you so much for sharing!
Kalley R.
Collar tracks very well. I have 2 collars. One for each of my vizslas. Still doing recall training but all is going great so far!
Response from Halo CollarFeb 20, 2025
That’s fantastic to hear! Sounds like your pups are on the right track with their training. Enjoy the peace of mind that comes with Halo!
Jay G.
Symantha was super helpful with our collars and getting the warranty replacement in the works.
Response from Halo CollarFeb 17, 2025
Thank you so much for your review!
Anita Hurst L.
Samantha was very helpful with resolving my issue and providing me with the information on how I can access the link to order a replacement collar. She was very pleasant and professional during the call. It is always a great experience when contacting the dog park.
Response from Halo CollarFeb 17, 2025
We love hearing that you had a great experience! Thank you so much for sharing.
Jessica C.
Samantha helped me with figuring out what was going wrong and that we would have to replace the collar for my dog, Chance. This is the second time I have had Samantha's help, she has always been knowledgeable about the collar(s) and has been very helpful.
Response from Halo CollarFeb 17, 2025
This is so great to hear! Thank you for sharing.