fabio B.
Is this a real company?!?
I ordered a couple of products the 21st of April and they still appears in fulfillment, not In delivery after almost one Month. I contacted several time the Customer service and obtained inconsistent feedback and apologies for the delays. Ultimately the 12ve of May I requested the cancellation of the order and the refund of My money and so far no reply or Money back. This is just unacceptable, I can’t even judge the products since I have never received them! Is this a real company or a scam?
Response from MayrakiMay 20, 2026
Hi Fabio, First of all, we sincerely apologize for the delay and the frustration this experience has caused. We completely understand your concerns, especially since you have not yet received your order. Please be assured that we are a legitimate company, and we truly regret the inconvenience caused by the shipping delays and the inconsistent communication you experienced. We have already submitted the request to cancel your order as requested. Once the cancellation has been fully processed and confirmed by our fulfillment team, we will immediately proceed with the refund request and notify you accordingly. We appreciate your patience and understanding while we work to resolve this for you as quickly as possible. Thank you. Regards, Mike Mayraki Support team



