The testimonials, statements, and opinions presented are applicable to the individuals depicted. Results will vary and maynot be representative Of the experience Of Others. The testimonials are voluntarily provided and are not paid. nor were they provided with free products, services, or any benefits in exchange for said statements. The testimonials are representative of customers' experience but the exact results and experience will be unique and to each of them.
Mayraki (hairmayraki.com) has 450 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
hairmayraki.com
Website
hairmayraki.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi,
Thanks for the feedback and we apologize for your experience.
May we have your order ID# please so we can investigate further your case? And it would greatly help if you can send an image of the allergic reaction to skin and rashes to [email protected].
We would also like to share further info about our products. Our products are indeed made of 100% natural ingredients but we also have always recommended to our customers to always do a patch test before using it to avoid allergic reactions. It just like when we apply raw aloe gel extracted from the plant’s leaves on our face.
Again, we apologize that you have to go through such experience. We will personally look into your case as soon as we have the information that we need.
Regards,
Mayraki Team
YO
Yos
Not recommended
Anti Grey Restoring Treatment will stain your clothing your linen and everything it touches permanently without an option to remove it
Update 12/22/21
Mayraki replied to my review that I can wash my hands however they are not resolving the issue since I was not complaining about my hands I don’t care about my hands I care about my garments, my linen, my shirts, and all of my other clothing and it was even staining my bathroom sink and I can’t remove the stains so be careful before you buy it
Response from MayrakiDec 22, 2021
Hi Yos,
Thank you for your feedback and we are sorry to hear about your experience.
We want to share a little bit more about the anti-gray hair color restoring treatment. The treatment has its original color from herbal extract instead of transparent form. Thus, it the staining of hands. You can remove it immediately with a warm soapy water. It’s just liked what we have got on our hands after flower arrangements or some gardening works. We have always recommended that you can use gloves while using it and blow dry your hair to avoid stains on things that your hair may come in contact with.
We at Mayraki, are always striving hard to make the best products that we can offer.
Regards,
Mayraki Team
RA
Rashai
Don’t be deceived by their replies on…
Don’t be deceived by their replies on below comments, they sound good and professional but when you contact their customer service, the replies are completely different.
Response from MayrakiDec 18, 2021
Hi Rashai,
Again, we apologize for any inconvenience this has caused you. We already found your order ID# and your case is already escalated to management. We will update you through email after investigation.
Regards,
Kresta
Mayraki Team
SA
Samy
Completely useless and expensive
Completely useless. Do not buy! The only thing it does is to give the grey hair an orange tint and most still show.I can’t seem to be able add a picture unfortunately
MY
Myriam
I didn’t find my review so writing…
I didn’t find my review so writing again. Product that is absolutely trash. I have orange hair now and they answered saying to email them just to never get back to me!!!
I asked to be able to return my order and get refunded and they said if it’s open we can’t. How would I be disappointed in the product if it was still closed???
Myriam
Response from MayrakiDec 16, 2021
Hi Myriam,
Thank you for the feedback and we are sorry to hear about your experience.
May we have your order ID# please so we can investigate your case?
Furthermore, if you have emailed or contacted our customer service they may have suggested on what you should do with your hair. Again, we strive hard to help our customers with our products.
We understand that not all customers are happy with the results. And we will take into consideration your experience to improve further not only our products but also our customer service, logistics and the over all performance of the company.
Regards,
Mayraki Team
HS
Honey S.
Don't buy keratin treatment because…
Don't buy keratin treatment because it's burn your skin and scalp make dry after that nobody Mayraki team help and return your product save you money and away from them.
Order#10056822
I sent since oct-31 3 Reminder also.
Your customers excutive Ria reply me 3 time.she said we processing my refund since Oct 31 still nothing I received.
Don't buy their products. They don't listen customer problem and not refund money. They last update they will refund my money but still nothing. Be aware this product burn your skin and they will not accept return.
Response from MayrakiNov 21, 2021
Hi Honey,
Thank you for the feedback and we are sorry to hear about your experience. This is not what we want for you to experience.
May we have your order ID# please so we can investigate further your case. This was an uncommon instance.
Furthermore, we would like to share more information about the keratin treatment. This treatment has undergone all necessary lab tests and has been proven safe on all hair types. In fact, it has been proven to actually help improve shine as well as moisture levels. Most importantly, this product is made from natural extracts and is safe to use during pregnancy and on sensitive skin/scalp.
We, at Mayraki always want the best for our customers and we are always looking in ways to improve not only our products but also our customer service, logistics, etc.
Regards,
Mayraki Team
Update:
Hi Honey,
Can you please email us an image of the reaction you have experience to [email protected]? Please include the order ID# and address it to Kresta?
We will wait for your response.
Thanks,
Mayraki Team
Update:
Hi Honey,
We coordinated with Ria, and it looks like you returned your item to us. Ria will be reaching out to you once the returned items are confirmed by the warehouse team. We apologize for the delay of the refund.
Regards,
Mayraki Team
PA
Priyanka A.
Mayraki blocked me on Instagram
Adding this second review on TrustPilot because of another important incident. I was adding honest review comments on Mayrakis Instagram page and they blocked me within 10mins. Mayraki customer service can you explain this fraudulent behavior please?
TO
Tracy O.
Stains Everything
It does not color the same as original hair color. Also, it stains anything it touches for more than 5 minutes like towels and pillowcase.
Response from MayrakiNov 15, 2021
Hi Tracy,
Thank you for the feedback and we are sorry to hear that your experience did not met your expectations. We will do better in the future.
Furthermore, we would like to share more information regarding the product. The anti-gray hair color restoring treatment restores the hair's natural hair color without the use of dye and pigments. Initially, you have to use it twice a day, for 3 to 4 weeks to achieve desired results. Once you have achieve the results, we highly recommend that you use it at least 1 to 2 times a week to maintain the results.
The anti-gray treatment has its original color from herbal extract instead of transparent form. It’s just liked what we have got on our hands after flower arrangements or some gardening works. We suggest that you use gloves to avoid stains and to blow dry your hair to avoid stains that your hair may come in contact with after applying.
Every brand has products that got unhappy customers, but in Mayraki we consistently do our best to improve on the product, formula, logistics, customer service, etc. Apologize for the experience that you have with us, we are always open to listen and improve on ourselves.
Regards,
Mayraki Team
