MayrakiReviews of hairmayraki.com

Response from MayrakiNov 18, 2025

Hi Mary, Thank you for sharing your concern, and we sincerely apologize for the delay and inconvenience this has caused you. We’ve checked your order #10179079, and we can confirm that the refund has already been fully processed on our end. In some cases, it may take a few additional business days for the refund to appear in your account, depending on your bank or payment provider’s processing time. We kindly recommend checking with them as well, and if you need any proof of refund from our side, we will be more than happy to provide it. Please feel free to reach out to us directly so we can assist you further and ensure everything is fully resolved. Thank you for your patience and understanding Sincerely, Mike Mayraki Support team

Response from MayrakiNov 14, 2025

Hi Lori, Thank you for taking the time to share your feedback, and we’re truly sorry for the inconvenience and frustration you’ve experienced. Your order #10178977 should not have been left unfulfilled for this long, and we also apologize for the lack of response to your previous emails. This is not the level of service we aim to provide. We want to assure you that we are immediately requesting the cancellation of your order and will process the full refund right away. Once the refund has been issued, it may take a few business days to reflect in your account depending on your payment provider. We genuinely appreciate you bringing this to our attention and deeply regret the disappointment this situation has caused—especially when you chose us for our fragrance-free and green-formulated options. If you need any further assistance or updates, please feel free to reach out directly. We’re here to help until everything is fully resolved. Warm regards, Mike Mayraki Support team

Response from MayrakiNov 4, 2025

Hi Michael, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. Please be assured that your order has been fully refunded. The tracking number we provided is legitimate and valid. again sorry for the inconvenience. Sincerely, Mike Mayraki Support team

Response from MayrakiOct 28, 2025

Hi Lotti, Good day! We sincerely apologize for the inconvenience and the delay in processing your refund. We completely understand how disappointing this experience has been and truly appreciate your patience. Kindly provide us with your Order ID so that we can review your case promptly and ensure your refund is completed as soon as possible. Once again, we apologize for the inconvenience and assure you that we will update you immediately. Warm regards, Mike Mayraki Support team

Response from MayrakiOct 24, 2025

Hi Marilyn, Thank you for reaching out and for sharing your concerns. We sincerely apologize for the delay in communication and for the frustration this situation has caused, especially as a long-time customer. We truly appreciate your patience. We’ve checked your order #10177157, and it has already been shipped, so we’re unable to cancel it at this stage. However, once the package arrives, you are absolutely welcome to return it if you no longer wish to keep it. Please let us know when it arrives, and we will gladly guide you through the return and refund process to ensure everything goes smoothly. If you need the latest tracking details or further assistance in the meantime, we’re here to help. Thank you again for giving us the chance to make this right. Warm regards, Mike Mayraki Support team

Response from MayrakiOct 24, 2025

Hi Sarah, We sincerely apologize for the delay and the inconvenience this has caused. After checking, we can confirm that your order #10177010 is already at the Princess Royal Parcel Hub and is expected to be delivered within 5 to 7 business days. We understand how frustrating it is to wait longer than expected, and we truly appreciate your patience. Please rest assured that we’re monitoring your Order closely and will make sure it reaches you as soon as possible. Kind Regards, Mike Mayraki Support team Warm regards,

Response from MayrakiOct 21, 2025

Hi Golden Queen, We sincerely apologize for the delay and for the lack of response you’ve experienced that’s certainly not the level of service we aim to provide. Please share your order ID with us so we can immediately check the status and ensure you receive your order as soon as possible. Your satisfaction is very important to us, and we’ll make sure this is resolved promptly once we have your details. Kind regards, MIke Mayraki Support team

Response from MayrakiOct 21, 2025

Hi Solo, We’re truly sorry to hear about your disappointing experience and the inconvenience caused by the delay in your order. We completely understand your frustration and truly appreciate you bringing this to our attention. Please send us your order ID so we can locate your purchase and provide a detailed update on your delivery status right away. We want to make sure this is resolved as quickly as possible and that you receive the service you expect. Thank you for your patience and understanding we’ll make sure to review your case and keep you informed with accurate delivery information once we receive your order details. Best regards, Mike Mayraki Support team Reply: Please check your email coming from Mayraki, invoice or order confirmation. Order ID starts with 1017. Kind Regards, Mike Mayraki Support team