MayrakiReviews of hairmayraki.com

Response from MayrakiDec 23, 2025

Hi Leslie, Thank you for sharing your experience, and we’re truly sorry for the delay and the frustration this has caused this is not the first impression we want for any customer. We sincerely apologize that Order #10181135 has taken longer than expected. Please rest assured that we are prioritizing this order and will make sure it is shipped immediately. Once it is dispatched, you will receive the tracking details so you can follow its progress. We understand how disappointing this wait has been and appreciate your patience while we work to resolve this as quickly as possible. If you need any further assistance, our team is here to help. Thank you for giving us the opportunity to make this right. Warm regards, Mike MAryaki Support team

Response from MayrakiDec 20, 2025

Hi Jennifer, hank you for sharing your feedback and we’re sorry for the confusion and inconvenience you experienced. We’ve checked on our end and can confirm that your order #10181531 has already been fully refunded. You should receive the refund back to your original payment method processing time may vary slightly depending on your bank or card provider. Regarding the confirmation email, we apologize if it did not reach you. Sometimes emails can land in spam or promotions folders, but we understand how unsettling that can feel as a customer and we appreciate you bringing it to our attention. If there’s anything else we can assist you with, please feel free to reach out we’ll be happy to help. Warm Regards, Mike MAyraki Supprot team

Response from MayrakiDec 20, 2025

Hi Shamim, Thank you for sharing your order ID and for bringing this to our attention. We’re sorry for the frustration caused by the delay and the lack of timely communication. We’ve checked your order #10179059, and we can confirm that the refund has already been successfully processed. At this point, the funds should be reflected back to your original payment method. Please note that depending on your bank or card provider, it can take a few additional business days for the refund to appear on your statement. If you still don’t see it after checking with your bank, please reach out to us again and we’ll be happy to assist further. Thank you for your patience, and we appreciate you giving us the opportunity to clarify this. Warm Regards, Mike Mayraki Support team

Response from MayrakiDec 18, 2025

Hi Eli de Vries, We’re truly sorry to hear about your experience and understand how frustrating it must be to be waiting for your order without clear updates. Please accept our sincere apologies for the inconvenience and for any missed communication. We’d really like the opportunity to assist you and resolve this as quickly as possible. Could you please send us your order ID. Once we have it, we will immediately check the status of your order and do our best to ensure it is delivered to you as soon as possible, or advise on the appropriate next steps. We value every customer and take concerns like this very seriously. Thank you for bringing this to our attention, and we hope to make this right for you. Kind regards, Mike Mayraki Support team

Response from MayrakiNov 30, 2025

Hi CE, We’re truly sorry to hear about the reaction you experienced, and we appreciate you taking the time to share this in detail. Skin sensitivities can vary greatly from person to person, and we understand how distressing this situation must have been for you. That said, we’d like to confirm that your order #10179143 has already been refunded. We’re also grateful that you acknowledged our team’s support and the way your case was handled. Your feedback is important to us and has been shared internally, as it helps us continue improving both our product guidance and customer experience. We strongly agree with your reminder about performing a proper patch test and waiting a full 24 hours before application, especially for those with sensitive skin. Thank you again for your honest Kind Regards, Mike Maryaki Support team

Response from MayrakiNov 27, 2025

Hi Parichat, We sincerely apologize for the frustration and disappointment caused by the delay in the update and the lack of communication you experienced. We understand how upsetting this has been, and we take your feedback seriously. We would like to clarify that your order #10180103 has now been fulfilled and shipped on November 28, 2025. Here is your tracking number for reference: 9214490374017163509771. You may now follow the delivery progress through the courier’s tracking system. We recognize that timely updates and clear communication are essential, and we are actively improving our processes to prevent situations like this from happening again. Your feedback is valuable, and we appreciate you giving us another chance. If you need further assistance or would like us to monitor the shipment closely for you, please feel free to reach out. We are here to help and ensure your order reaches you smoothly. Thank you for your patience and understanding. Sincerely, Mike Mayraki Support team

Response from MayrakiNov 23, 2025

Hi Cristina, We’re truly sorry for the inconvenience and frustration caused by the delayed delivery and the condition in which your order arrived. This is not the experience we want for our customers. We have already reported this issue to our handling courier to prevent this from happening again. Please rest assured that we will replace all damaged items from your order immediately. Our team will reach out to you directly to arrange the replacement and assist you further. Thank you for bringing this to our attention, and again, we sincerely apologize for the trouble caused. Warm regards, Mike Mayraki Supprot team

Response from MayrakiNov 20, 2025

Hi James, We’re very sorry to hear about your experience, and we understand how frustrating this situation has been. After reviewing your case, we can confirm that your order #10171498 has already been fully refunded. Depending on your bank or payment provider, it may take a few business days for the refund to appear on your statement, but rest assured that it has been successfully processed on our end. We sincerely apologize for the inconvenience caused and appreciate your patience throughout this process. If you need any additional assistance, please don’t hesitate to reach out. Kind regards, Mike Mayraki Support team