HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Elmwood Park Junior M.
Fake commercia,l fake services . That's all you provided me . In addition of that you messed up my credit . Stop sending me your mails !!!!
Response from HairClubJan 11, 2017
Thank you for your feedback. We are very sorry to hear about your experience. You will be contacted personally so we can address your concerns. We will also honor your request and remove your email from our list.
St. Louis George G.
Been going there almost 20 yrs and they always make it a pleasant experience My current stylist Brandi,listens to my concerns and does a great job everytime.It is pricey but gives me confidence of my appearance when I walk out the door.
Response from HairClubJan 11, 2017
Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.
Brooklyn Jacqueline M.
I have been going to the Hair Club Salon for at least nine months and I was satisfied with my hair stylist. But she has left the salon and the person that they replace her with is okay, but she isn't the stylist that I feel comfortable with. It seems the hair isn't the same and the style isn't what I preferred.
Response from HairClubJan 11, 2017
Thank you for your honest feedback. We are sorry to hear about your experience with your stylist. We will be reaching out so that we can personally address your concerns.
Mississauga Sharon E.
Disappointed to find out that unless you continue to pay you're not able to continue purchasing the products that you're using during the initial time frame. It's a lot of money and if you're not able to continue paying each month forever you can't continue on with as much as you can. It's great if you have lots of money, especially for something that's a major problem.
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
San Antonio Lynn L.
When I entered the HC office in 2014, just months before my wedding, I was desperate. I had dreamed of my wedding day for most of my life. My hair was so thin, there was no way I would be able to wear my tiara. Verenia and the staff at HC transformed me into the bride of my dreams. I am eternally grateful for the care I received.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service. We are thrilled to see we are delivering a five-star experience
Bloomington Larry S.
Not always happy with haircut and style.....also, the quality of hair is sometimes not as good
Response from HairClubJan 11, 2017
Thank you for providing us with your feedback. We are terribly sorry to hear that the service you received was not up to our standards. We appreciate all of our Hair Club members and work hard to ensure you have a fantastic experience. We will be sharing your review with our team to ensure the issues you faced are not repeated and will be in touch with you.
Minneapolis Juanita W.
I feel it is a worthy component for anyone who need a head of hair and feeling good about themselves. But I know it is a lot of work for the hair club professionals who are doing the work. It is expensive but if you have the money it is worth it.
Response from HairClubJan 11, 2017
We appreciate you sharing your review with us. We are pleased to hear about your positive experience with Hair Club. It’s terrific to know that you are pleased with your hair loss solution and our services. We look forward to seeing you again soon!
Denver Tim B.
I'm always well taken care of from the time I walk into the door to the time I leave. Appointments are on time and the front office staff it always very helpful with changes to appointments that I sometimes have to make.
Response from HairClubJan 11, 2017
It’s a pleasure to hear about your Hair Club experience. We are thrilled our team of dedicated professionals provides you with such a high level of service. Thank you for sharing your positive feedback with us. We look forward to your next center visit!
