Adrian
worst purchase and waste of money i ever spent and hair club didnt care
When i decided to do this I thought I would come out of this with a new look and new feeling.. instead they gave me the worst hair cut and the darkest black when my hair is brown.. Then i got home after hours of driving an ferry rides and after spending lots of money and actually was embarrassed and cried .. also when i tried to contact them and have it fixed they wouldnt call back for weeks and when i did get ahold of them and told them the issues .. the wanted me to buy a new one.. like really.. i just spend so much money on a wig.. and then have to buy another one.. also after a few days of wearing it.. i was to go out for the first time with the new look .. so jumped into the shower and guess what.. what was to stay on for weeks feel off right away once i shampooed.. never has it stayed on .. and I ended up working on it for hours trying to change the color to brown.. trying to have it cut to actually be a hair style people can like.. and i can like.. and it ruined my night.. then another time .. i went swimming for the first time in 20 years and it fell off in the water and i was so embarressed.. i have had it for a year and it has fallen apart and now it looks like the hair i got is losing its hair.. before i got this done hair club would call me every month till i did it.. and spent money i work hard for.. now i dont hear from them they dont care it was the worst thing i purchased.. and wouldnt replace it unless ii buy a new due.. myself i wouldnt recommend it to no one.. at least they should have sent me another one and actually back up what they say.. now i cant use it .. look worse than ever and cant do the things i wanted to do in life cause i have to keep my head cover with a hat alll the time... nothing for product to keep it on works from the glues to tapes.. soon as water hit it or i sweat at work it falls off.. and like i said it falls apart.. now i have nothing.. and just wasted money and got ripped off.. so they call me.. u know that before all this started.. they were friendly happy to serve and did what ever it took to have me go through this... after it all nothing. they didnt call once.. but now they do after the review and guess what.. u know how they want to help.. they want mme to now purchase another due and pay to go there .. and i dont live in van .. with loss of days pay .. ferry and etc.. it is a 575 dollar loss and on top of that they want to have me buy a new due.. like what kind of service is this .. already wasted 2000 on it and got nothing from it but garbage.. basically i took the money and threw it outside and let the wind take it.. to this day .. i have not had my hat off once.. what a business... well as of yet nothing.. they dont give a crap .. they got the money.. why should they now that i a worse off than before and lots of money out..
Response from HairClubJan 11, 2017
Thank you for sharing your review with us. We are deeply troubled to hear about your experience with Hair Club. We strive to provide excellent service and it is unacceptable that your expectations were not met. We will reach out to you personally so that we can address your concerns.



