HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listing929 approved reviews, newest moderated first
Ottawa Josh H.
This place gives you hope that you'll get your hair and confidence back. Not everyone can offer that and I'm very appreciative for their efforts.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service.
Ottawa Darryl M.
Joe El- Dyck is an excellent manager with his relaxed , no pressure, accomodating demeanor. Jessica is the best person you can have at the front desk with her positive uplifting attitude. All the hairstylists were awesome. A particular mention to Giovanni. I loved his work!
Response from HairClubJan 11, 2017
Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.
Portsmouth Inez K.
My experiences are wonderful.
Response from HairClubJan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
Tysons Corner Elaine S.
Iam very disappointed. When you get confident with a person who take care of you and in the last minute did not have a little curtesy to call me and let me know the person was sick. I came all the way from Alexandria and they told me that she was sick. I prefer the same person take care of me. Also I do not have any improvements with my hair. Still it is falling. I am not happy with your service.
Response from HairClubJan 11, 2017
Thank you for taking the time to post a review. We are sorry to hear about the issues you had at our center. This is certainly not indicative of the Hair Club experience and we will work to ensure these issues are corrected. We will also be contacting you to personally to ensure your concerns are addressed.
Denver Lar F.
I was to get a call back and never did. All they tried to do was get cir 4k from me before I really had any idea what I was getting into. I was at hair club Chicago many years ago and was way better.
Response from HairClubJan 11, 2017
Thank you for providing us with your honest review. We take feedback very seriously. Please accept our sincere apology for the experience you had. You will be contacted personally so that we can address your individual concerns.
Annapolis Zilphia ( Pat) R.
I am African American and have natural hair. I continued to grey and had a problem getting the hair color right. It was also a little too much hair, it was too thick--I couldn't wear a hat, It matted and was pretty dry--even with the products. Finally, it was just too expensive to continue, but I loved it for the summer..
Response from HairClubJan 11, 2017
Thank you for your feedback. We are pleased to hear about your overall positive experience and we will be contacting you directly to personally address any concerns.
Marlton
Made a wonderful change in my life. I have recommended this service to others. A great staff is always available to serve clients. It is costly.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service. We are thrilled to see we are delivering a five-star experience.
Mississauga Maureen R.
Please make sure you have all the answers to your questions answered before u leave
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. While we are pleased with your overall positive experience, we are sorry to hear about the issue you raise. We will be contacting you directly to personally address your concerns.
