HairClubReviews of hairclub.com

My experience at Hair Club was fantastic! The staff is amazing and they really make you feel at home. And especially Holly my stylist, she is a true artist. My hair system is perfect, I could not have asked for better results, she truly cares about her clientele and her attention to detail is extraordinary. I highly highly recommend her and hair club Montreal to anyone whos interested. Come in for a consultation and I guarantee you, you'll be treated like royalty! Louie Leea

This is coming from a 23 year client of Hair Club for Men. One who can verify many of the same complaints others have stated and possesses the experience and knowledge to honestly offer prospective clients insight into why you should choose another reputable hair restoration/replacement specialist. I have dealt with hundreds of businesses and companies. Some were bad, but none, I repeat NONE, were as despicable as Hair Club for Men. It is a low-down, dirty shame that I continued my faith in Hair Club - this well-known company in the field of hair restoration and replacement - only to be eliminated like this. I have been an impeccable client, never missed or was late for a payment, missed only one appointment due to a snow storm and was late for appointments two times. Much of the thousands of dollars I spent and many hours of time spent for travel and appointments were satisfactory or I would not have been a client for this length of time. There were occasions of unsatisfactory events one overlooks for the continued membership with Hair Club. It has culminated into being subjected to more occasions of incompetence, inferior products, neglect, lies and all-around unfair treatment to this end. Now an extreme lack of professionalism resulting in Hair Club breach for non-performance ultimately defined as a Breach of Contract which was entered into by both parties. For those contemplating the services of Hair Club for Men, you will be impressed and extremely grateful for what Hair Club has done to enhance your appearance to the level for which you feel comfortable socially. The paradox is explained using a simile of addiction to drugs. Once your mind begins with effects of the drugs, you are hooked. Once you have established your appearance socially and with family and friends you are locked in to maintain your appearance. This is when Hair Club has you hooked. You will begin to be subjected to negligent treatment. Once you have established your appearance you must continue to maintain that appearance. This is Hair Club agenda. For my last six years the errors became obviously visible, unacceptable and continuous. There was a failure to correct the reoccurring dilemmas. Each year the replacement hair systems and service deteriorated while the cost continued to increase. The ever-changing succession of managers at my Hair Club center now located in Independence, Ohio won't help you. The present manager hung up on me two times when I phoned to ask to speak with my stylist about a problem. I attempted to seek intervention with district managers and those at corporate level. During the last six years I have contacted and exchanged emails with many of those who represent the various job descriptions in the district and within the Hair Club headquarters in Florida. In the beginning, I would get involvement to help correct the problem. Always with a "I am implementing procedures to take care of the problem." It was a lie - they never did. It is a contemptible company that will lie to a 23 year upstanding client to merely postpone an occurrence for the same problem rather than make any effort to solve it. The problems continued and corrective measures ignored. Now my pleadings for help with those at the corporate level ceased. First came "someone will return your call" and "I will return your call." More lies. They would not respond to my telephone calls or email pleadings. These were not petty problems, rather I have endured snide comments, embarrassment and have been unable to attend functions due to incorrect procedures. Their only corrective measures, I must drive 140 miles round trip for a temporary fix. Hair Club's refusals to return my telephone calls or reply to my emails as well as to telephone to confirm my next appointment, as was their procedure, constitutes a willful termination, a Breach of Contract that was in effect until January 2024. I have been dismissed, removed, kicked-out. Because I dared to ask that the errors be corrected! At the time of my joining Hair Club 23 years ago, it was just that, as in their name - a club. When I became a member, I paid a membership fee up-front of $1200. I am entitled to this amount to be refunded for failure to perform and unlawful termination. I have not been refunded, so I make it my obligation to inform others of what may happen to you if you choose Hair Club. In addition, I wish to inform those contemplating Hair Club for Men over others in the same profession. Hair Club for Men and affiliate, Bosley, are now owned by Aderans Corporation of Japan. Ask yourself. Do you really want to contract for expensive hair replacement with a Japanese Company 6,500 miles away from Cleveland? Hair Club is not your best choice - go elsewhere, as I have.

I have been a hair club member since 2005 (19 years). . I started out at the Fresno CA salon. Had great service. If I had stayed in CA I would prob still be going there. I moved to MD and was so worried about finding another HC or salon who did hair replacement. First ppl with hair loss is traumatic and embarrassing especially for women and the option of a wig is not a real solution. I wanted to feel confident that no one could tell it was not my hair. OK it’s my hair and I pay for it. Hair Club changed ppl lives. I know the ppl who work for HC realize this. Can you imagine having hair that stays on, you can wash your hair and style it. You can go swimming without worry or having a need to adjust it like a wig. I can’t even feel it on my head. So once a month In go in (I never miss an appointment it’s that important to me) it is taken off cleaned colored and put back on and leave feeling beautiful. I was so happy a salon was close enough or even one in my area. In Fresno and Annapolis the drive is doable. My only suggestion is there is a need for more salons in the country. Also HC needs to advertise more. I have told other ppl I feel HC could help and the reaction is they were unaware a place like this existed. The staff at the Annapolis location are wonderful. From Doris who handles booking and more to Elizabeth the manager and my stylist Betty. The salon provides privacy from the outside of the building to the salon inside. This is important to women and I suppose men during the time it takes to prepare your hair and put it back on. Now a wonderful thing HC treats children for free. How great a child going through chemo or something else can feel good about themselves. You know other kids can be cruel with their comments to someone who looks different. Anyway this is a big plus for me. If you’re hesitant go in and talk to them. They are understanding and realize this isn’t something easy to talk about. This isn’t a luxury for me it’s a necessity. Good luck outt there to those woman who shy away from doing things because of hair loss: Check out my pic. Can you tell it’s a hair replacement?

Was a client of Hair club for 20 years. Left after the pandemic. Tried to purchase a new matrix with no prevail. Wanted to charge me 1,600.00 for a matrix. You would think a senior woman that has paid into a company for that long would get a better price. Nope that was the price and they said it would not change. I have lost ALLRESPECT!For hairclub. I thought they were better than this. I guess as long as you are paying a high monthly fee every month they are happy with you. If u just want to purchase hair they don't care! I was quoted a price as if l were a first time client. This has sadden me, but I guess I will find another alternative. Good luck hairclub!!

I used to be a loyal customer of Hair Club, but the location I went to closed down. I've been trying to contact them for four weeks now, calling and sending emails, but they haven't responded. I'm not happy because I'm paying for services I didn't receive, and they're not addressing my concerns. I can't recommend Hair Club to anyone because they seem dishonest and don't have integrity.

This company is garbage. I bought an expensive laser hat a little over a year ago. I emailed them to ask what to do - it took 3 weeks to get back to me and they said, sorry - nothing we can do, your hat is out of warranty. Not, here’s what to check, send it in and we will look at it. This company will be out of business in a year. Don’t buy from them.

Farhana at the downtown location (11 King St ) of Hairclub is an excellent hairstylist. She knows her job very well, and is polite as well as punctual. She always gives her 100% when she's with a client, which results in full satisfaction on the client's part. Three cheers for her!!

have been going to HC for about 3-years and I am are very happy with the services always accommodating and very professional liz is my hair stylist does a great job!