HairCareAndBeauty.comReviews of haircareandbeauty.com

I bought a product that is a highly rated product from HairCareAndBeauty.com that was defective. The customer service rep told me I could return the product. The package did not have an invoice, or a return label. The rep assured me that they always send a an invoice. I did not receive one. I had my hairdresser along with 4 others test the product who also said it was defective. It may have been sitting for a long time or opened and tampered with. Whatever happened is not the issue. The issue is the customer service rep should have offered a return label, and she did not. I will never buy from HairCareAndBeauty.com again. I will also let the 21,000 employees I work with know not to buy from this company. Thank you.

I love Davines hair products and was happy to see this company offer Davines. MOST products were out of stock. I decided on a whim to give HairCareAndBeauty.com a try. I placed an order for 3 items. The package arrived in a timely manner but was so poorly packaged. The lids had tape wrapped around them as if they had no seal. The shampoo and conditioner were everywhere coating the inside of the box. I now only received half the amount I purchased because of poor packaging. So.. this is NOT a good deal in the long run. After this experience I won't be ordering a 2nd time.

I got exactly what I ordered. Something that seems to happen less and less these days when ordering online.

Service was great, delivery was quick

Packaged well and fast delivery, thank you!

I would highly recommend this company for any hair care products. They were very professional in taking care of my order and I received my order promptly.

it was an excellent transsaction

Two products were fine. However, I ordered 2 additional products of the same item and both were unsatisfactory. The first bottle had a broken cap and was leaking everywhere. The second bottle shipped fine, but was missing 25% of the product. It appears this item had already been used. Not happy.