GWC WarrantyAs the automotive industry’s best-in-class used vehicle service contract provider, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. With Day One, Mile One coverage drivers are protected the minute they drive off the dealer’s lot and GWC's nationwide network of service facilities gives drivers the freedom to travel anywhere worry-free. Ask your dealer about the best GWC Vehicle Service Contract (VSC) options for you and your vehicle
GWC Warranty (gwcwarranty.com) has 170 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Jonathan D.
There were a few things that needed to be done. My mechanic worked with GWC quickly and efficiently. The work was done and fully covered.
Response from GWC WarrantyApr 23, 2025
We appreciate your kind words and are glad to hear that your mechanic was able to work with us quickly and efficiently. We strive to provide excellent service to our customers and are happy to hear that your experience was positive.
Matthew W.
Poor knowledge of towing policies. Both times I’ve had to have my car towed, reps have been unfamiliar with contracts. I bought the higher end contract that covers towing any distance to the closest authorized repair facility. One time after four or five phone calls I was able to get the company to cover it. The next time they told me I would have to call in for a refund and pay. I paid out-of-pocket. It was not worth the hassle.
Response from GWC WarrantyApr 23, 2025
We understand your frustration with the towing experience. It's important to us that our customers have a smooth and hassle-free experience when they need assistance. We appreciate you bringing this to our attention and will use your feedback to improve our processes and ensure our representatives are fully equipped to handle all towing situations.
Dianna M.
Don’t use this company!!! Our car was having issues so we took it to the dealership. They diagnosed the issue but GWC wouldn’t take their word for it and wanted the engine taken apart unnecessarily and that is not covered. We sold the car and tried canceling the warranty but they made it impossible. This company is a scam.
Response from GWC WarrantyApr 23, 2025
We understand your frustration with your recent experience. We strive to provide excellent customer service and are sorry to hear that you feel we did not meet your expectations. We value your feedback and will use it to improve our processes.
Cliff
My mechanic loved working with you for warranty work Unfortunately we traded in the car
Response from GWC WarrantyApr 23, 2025
We appreciate you sharing your positive experience. It's great to hear that your mechanic found our warranty process straightforward and helpful. We're sorry to hear you traded in the car, but we wish you all the best with your new vehicle.
Shawn M.
I did not make a recent claim. Please provide date and location asap. *UPDATE* This "review" was solicited through an email referring to "recent claim". I had no recent claim and simply replied with the above statement. Upon seeing this I amended with this update. An obviously dishonest company employing obviously dishonest practices. Please, take this into account if you decide to use this warranty service. Past experiences also did NOT live up to promise when I did need the service. They apply contractual gymnastics to avoid paying out claims.
Response from GWC WarrantyApr 23, 2025
Hi Shawn, Thank you for your feedback. This is in reference to claim #CL11377244, which was filed some time ago and resulted in a payout of over $600. We apologize if the timing of our request for feedback caused any confusion—that was certainly not our intention. We value transparency and would never want to mislead our customers. Your experience matters to us, and we appreciate the opportunity to clarify.
Alexia M.
You guys are lazy and only want people’s money and do nth
Response from GWC WarrantyApr 23, 2025
We’re sorry to hear that you feel this way—it's certainly not the experience we want anyone to have. Our goal is always to provide value and support to our customers, and if we’ve fallen short, we’d appreciate the opportunity to make it right. Please head to easycare.com/my-easycare to reach out to us directly, and we’ll do our best to resolve any outstanding concerns. Thank you for taking the time to share your feedback.
Jessica S.
You covered nothing.
Response from GWC WarrantyApr 23, 2025
We’re sorry to hear that your coverage didn’t meet your expectations. We’d like to better understand what happened and see if there’s anything we can do to help. Please head to easycare.com/my-easycare to reach out to us directly with your claim or contract number so we can take a closer look. Your feedback is important to us, and we’re here to support you. The EasyCare Team
Jye S.
Not seeing as you guys's fault but both of my claims were denied each and every time I try to use the warranty if you guys could give me a call back at 727-788-0219 that'll be helpful
Response from GWC WarrantyJun 10, 2025
Thank you for reaching out and sharing your experience. While we’re unable to initiate outbound calls from this channel, we encourage you to contact our customer service team directly at 800-482-7357. Please have your Contract Number or the last 6 digits of your VIN ready so they can assist you promptly.
