Christina H.
Fake Warranty
I purchased an extended warranty for my Lincoln Navigator because I thought a warranty was supposed to cover expensive mechanical failures. When my transmission started acting GWC spent roughly THREE weeks asking for codes and photos only to deny it as preexisting. To them everything I n a used car is considered preexisting even though GWC sells warranties advertised as providing coverage from day one. After paying $8,700 out of my own pocket for a replacement transmission, I decided I wanted nothing more to do with this warranty.I requested cancellation and a refund of my approximately $2,600 purchase price. GWC directed me to the dealership. The dealership was contacted and asked to submit the cancellation request. And here we are, still without a confirmed cancellation or refund. So GWC won't pay my claim, and I still can't get confirmation that my warranty has been canceled. What exactly did I purchase? A $2,600 souvenir? I even filed a complaint with the Better Business Bureau. GWC maintained its position, and the BBB closed my complaint despite no satisfactory resolution. Here's the final score: - GWC collected approximately $2,600. - I paid approximately $8,700 for a transmission. - GWC paid $0 toward my repair. - My cancellation and refund remain unresolved. - The BBB closed the complaint. I wouldn't recommend this warranty to anyone. Save your money. Put it in a repair fund. At least when something breaks, your savings account won't spend three weeks looking for a reason to deny you access to your own money. GWC Warranty: Plenty of coverage on paper. Zero help when I actually needed it.



