GumroadReviews of gumroad.com

they closed my account without any warning, they stole my money, no refund and they said good luck with another platform, like streets criminals

Really disappointed with the support. It’s been 3 weeks and I still haven’t heard back from them. I needed their response to move forward with something important for my business. This is honestly such a mess.

Absolute idiots! No wonder they have a terrible trust pilot score. I set up a gumroad account as I wanted to use it as a means for selling digital products that I had created. The day after I set up the profile, I found that the account had been suspended. I contacted them to ask why and all they said was it was due to non-compliance, specifically a "spammy bio". I explained to them that it was a description of my legitimate digital products, so how can they mark that as spam??. Absolutely shocking customer service. Luckily I never actually got to the point of uploading my products to sell and it was just a basic profile at this point. Judging by other reviews I have read on here, many others have had similar experiences of having their account suspended for no good reason. My advice is to avoid at all costs and use alternative sites if you can. I very much doubt gumroad will be around for too long if they have this attitude towards their customers.

Bought a book about veganism and it's entirely written by chatgpt. How do i know? It consists only of bullet-point lists and it has emojis before every heading. Gumroad won't do anything about it and tells that i should ask for a refund directly from seller. It doesn't even review what their users sell as "ebooks".

Stay away. I signed up to sell digital products. After submitting my digital products and information my products went live. After a week or so, they suspended my account, and I was locked out. No reason and they will not reply to my request to delete my information after contacting support several times. What a scam.

Don't listen to any of the people. Gumroad is amazing! Best Platform for small indie hackers, creators and every alike! The process is soo smooth and the payouts are fast! I see so many 1 star reviews because ppl blame gumroad for acting as the checkout. It's not gumroad's fault!!! Please don't blame gumroad. as a creator I love this platform. I made 200 dollars in 1 month. Highly recommend!

They didn't provide contact back service, they wasted my money , they linked with remottr.com which is totally scam they post outdated jobs which are 1 week ago and more than 200 people applied, so gum road is having their payments and they didn't cash back.

This company is a complete scam. I ordered a shirt over two months ago and never received anything. I contested it on my credit card and Gumroad wrote me that them taking my money was fine since they did e-mail me a receipt for the purchase of the item that was never delivered or even sent.