Guardian InterlockReviews of guardianinterlock.com

Not happy at all. The unit is inconsistent and very difficult to use. Using the same technique and candence gives various "abort" notification.

Excellent service, friendly staff

i think its pretty sad that you install a device that does not shut off when you turn off the key so it kills your battery than i have to call you and get a code and pay 50 dollars to get it started with the technolige today that you cant make a device that shuts off when you turn off the key or is this another way to get more money from the customer

Jasmin at the call center for Guardian Interlock was was amazing. She never rushed me, called me back when she said she would, kept in touch with me and sent me texts while I wasn't available to talk over the phone which was very helpful. She also was very knowledgeable and able to answer all my questions and I did have a lot. My 3 star rating is not due to Jasmine at Guardian as she gets a 5 star all the way. My 3 star is because 1 day before my scheduled install, the shop owner "text me" canceling my appointment. He said that he only had one appointment for my scheduled day which was mine and not a reason to come in and open up the shop just for one appointment. First, I deserved a phone call not a text. I felt my business wasn't of a valued customer due to my DUI and having this device installed because I didn't matter enough to not only honor the appointment scheduled 1 week in advance but to get a phone call. Second, he or someone from Guardian should of made an attempt to find and schedule me somewhere else. So now I must call Guardian to look for another location which will have to be on a Saturday and based on another shops availability, who knows when it will be. I'm newly employed and have no time to take off during the week so it can only be done on weekends. Next Saturday I have a funeral to attend 30 miles away from my home so how can I possibly get this installed next Saturday even if there is a shop with availability. By this shop not honoring their appointment with me, is now going to set me back two more weeks and my insurance provider is giving me a 30 day deadline to get my drivers license reinstated which now gives me only two weeks to get to the dmv with proof to get it reinstated. I am hesitant to reschedule this with Guardian again if their 3rd party shops don't honor there appointments as JD Servcices didn't. But willing to give it another go because of Jasmin. The shop that cancelled: JD Services 13409 Garvey Ave Baldwin Park, CA 91706

Friendly, Great Service, Affordable price!

My experience has been a great one working with Mrs. Tawanda Rozier getting my appointment set up. She was very helpful and when a possible issue came up she nipped it right in the bud & solved the problem. She is the reason I’m giving five stars!

These guys help make a confusing process understandable. Thank you for being cool!

Easy to work, reliable, and friendly\honest staff. Also affordable.