Guardian InterlockReviews of guardianinterlock.com

I have to wait to much until I can take my keys from the ignition . All the rest is ok .

Very poor telephone support have to wait 3 time 45 36 and 54 minutes in one day and the login on their website is not working. I am paying a fortune and I am getting a third world service.

Hello, I am very frustrated. The first time i went to get the device I went in and they didnt have the part in and said they were supposed to call me. Now I have had the device for 5 days and come to find out they forgot to set it to be calibrated in 30 days. So now I am stuck. I called and they said that they will give me a code to get to the next closes shop since I left town to visit family. They want me to pay extra out of packet costing around $90 for their mistake. Yes it "MAY" get refunded if they conclude that I didn't tamper the device yet now find out it is supposed to say 30 and count down to zero it said 0 and was going into negative numbers and they still want me to pay upfront money still.

Service was excellent...I do have an issue with the device, after not using it for a period of hours when I press to turn it on it goes into a warm up mode for 20 minutes or more....then I unplug it & plug back in warms up and I blow and hum at the same time....then it passes and after up to 10 seconds the alarm whistle goes off...I have to turn key off...and start all over again....Very frustrating😡

I got the interlock installed on Wednesday the 8th of May and on Friday the 10th it timed out on me while it was warming up and I never got a chance to blow . Then on Sunday morning I ate a very ripe banana and it failed me , I tried it several times and it kept failing me , so I waited 4 hours and had lunch and it failed me again, I brushed my teeth and gargled with salt water and it finally passed me at 3:00 in the afternoon. Something was definitely wrong with the machine. I took it back in to the place that installed it and they put it under warranty and gave me another one . It works so much better and faster . While I was getting the machine installed they had a new box of breath Machines come in and 3 out of the 5 machines DID NOT PASS when they hooked them up to their calibration tester. How can they hold it against me for failing when their new machines don’t even pass straight out of the box from the factory??? It’s a joke!!! What a pain in the BUTT!

Have to blow a very specific way to get this product to work. Almost rear ended another vehicle on the interstate my first day having it installed, voluntarily for work, might I add. Despite it being voluntary, I had to go have it serviced after not being able to safely blow for the five minutes it gives you. Had to pull over 3 lanes to get to safety and turn the car off. When I took it to get serviced, the representative was completely condescending treating and talking down to me like a criminal. I ended up having to park my car and pay for an Uber to get home and back the next morning. Really believe it’s unsafe to have a driver have to fumble for your device while driving. The next day I had to do it while driving in a downpour. It’s illegal to talk on your phone but blowing in this device is allowed? Ridiculous. But don’t worry. I have to pay for it for a minimum of six months. You guys are the criminals.

Malfunctioning equipment after only one month and when going to get serviced had to wait 2 hours because their “system was down”

Since I’ve had the interlock installed I’ve had problems with it not working properly