Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock reviews

813 approved reviews, newest moderated first

Jose A.
Nov 1, 2021
real good people and flexable they help…
real good people and flexable they help you out on setting up your appointments on days that work for you and them both really satisfied with their work and their kindness i so recommend them
Response from Guardian InterlockNov 3, 2021
Thanks for letting us know about your terrific experience with our McAllen, TX shop. We have local teams to assist our technicians, making sure that they have the tools and knowledge they need to expertly install and monitor your ignition interlock. We have forwarded your review to our Guardian management team in the region to make sure they know what a great job they do.
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Juan C M.
Nov 1, 2021
Well when I get there , I do get fast service. The technician does a great job Everytime I go to get my car service.
Well when I get there , I do get fast service from Ernie. He does a great job Everytime I go to get my car service.
Response from Guardian InterlockNov 3, 2021
Thank you for the kind words! We’re so happy your visit at the McAllen, TX Guardian shop went so smoothly. I have forwarded your review to our management team in that area to recognize their outstanding service!
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Steve
Oct 29, 2021
Lifesaver is taking over…
Lifesaver is taking over Guardian.........for over a year, and multiple calls, I am still carrying a "balance due" each month. I'm told don't worry about it, it's taken care of. On Nov 21 I will be going to have my device downloaded again and was told by the technician that I would be charged this ficticious balance when they change the handset from Guardian to Lifesaver. You see, I live in South Carolina and it is the state of Florida that is requireing me to have this in my vehicle, so for some unknown reason they keep charging me fees from EACH state. I have spoken to supervisors/managers, Guardian technicians and they say on THEIR end that I show no balance.......but my receipt does. Therefore the business that downloads my handset information each month tells me that he will have to charge me this uncalled for fee on Nov 21 unless the company can go into the computor and show there is NO balance..........Again, they tell me to NOT worry about it.....it's been over a year and they still haven't corrected it on their end........YES, I'm concerned about it......I'll probably end up having to pay it, then battle to get the refund......!!!!!!
Response from Guardian InterlockNov 1, 2021
Thank you for taking the time to bring this to our attention; we are looking into this matter and a Guardian Executive Resolutions Manager will contact you shortly to see how we can make this experience a better one.
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Dans U.
Oct 29, 2021
Very friendly service and fast
Very friendly service and fast. I am going through a hard time and this service has helped me get back on the right path.
Response from Guardian InterlockOct 29, 2021
Thank you for taking the time to share your personal and inspirational experience with us and the entire Guardian community!
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Sabrina G.
Oct 29, 2021
Great customer service.
Every appointment that I've had with Guardian has always been quite pleasant. Appointment times are met, it's very quick, in and out with a nice conversation each visit. Ernie has a very clean and comfortable environment.
Response from Guardian InterlockOct 29, 2021
Thank you so much for acknowledging our McAllen, TX shop. Our technicians are a huge asset to the Guardian brand. We will make sure to let them know they are doing a great job!
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Edward
Oct 28, 2021
Great customer service
Great customer service, fast and easy process. Definitely recommend.
Response from Guardian InterlockOct 28, 2021
Thank you for taking the time to share your experience with our McAllen, TX Guardian shop. I have forwarded your review to our management team in that area to recognize their outstanding service!
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Jackie
Oct 26, 2021
Very helpful and great customer service!
Very helpful and great customer service!
Response from Guardian InterlockOct 26, 2021
Thank you for taking the time to commend our McAllen, TX technician! We have forwarded your review to our Guardian management team in that area to share with that location.
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A M.
Oct 25, 2021
Ernie is great at his job
Ernie is great at his job, I can tell he enjoys what he does!
Response from Guardian InterlockOct 25, 2021
Thank you for taking the time to recognize our McAllen, TX technician! I have forwarded your review to our Management team in that area to share with that location. Guardian recognizes how difficult and certainly not fun this program can be, however, we are grateful that you chose us to be on this journey with you, and we will be here for you every step of the way.
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