Grow TherapyReviews of growtherapy.com

Being able to express my feelings in a safe space is very helpful.

Dr Murray is just so easy to talk to, I feel very comfortable telling her what's going on in my life.

i love how easily grow therapy can be navigated. it is well planned out. the only negative is the video visits can use some work!

If you are someone who needs to vent about your coworkers or how long the line is at Starbucks, then by all means use Grow. However, if you are someone who is actually struggling with mental illness, Grow will only make your struggles feel more challenging. For starters, they do not have a phone line, so if you need to contact them you can forget it. They claim they respond to emails and their chat function within 3 hours, but that is not the case. It takes them 2-4 days to respond, with their response being for you to provide your personal information so they can confirm that it’s actually you, and wait another 2-4 days to address your initial concern. I do not know where their office is based, but you will get someone whose first language is not English, making for an entirely frustrating line of communication, or lack thereof. What made me write this review was their billing system. It took them 7 months to send my information to my insurance company, telling me I was pre-approved because of the insurance I had, and therefore I completed 3 months of therapy without ever being billed. I ended up leaving due to the frustrations that were only making my mental health worse. 7 months later I receive an email stating that I will be charged the next day for not 1, but 2 of my session. I assumed they were going to charge me on a weekly basis, as I attended one session a week. The very next day I was charged again for another two sessions. So, instead of charging me once a week as I was attending, they charged me for 2 sessions every single day, only depleting my bank account and causing more stress on my mental health. And once again, no phone number to contact them about the issue. I promise you this company does not care about mental health, all they care about is making money and will leave you feeling emotionally and financially depleted. I was not going to write a review but somebody had to speak up. I speak for all my fellow individuals out there struggling. There is absolutely help out there, and Grow is not it!

Grow therapy is awesome you’re not pressured about anything! They accept most insurance’s and so easy to find a therapist to choose from that will give you their “about” info so you can make the best choice! It’s been so easy to start therapy! KEEP UP THE EXCELLENT WORK GROW THERAPY! My therapist is AWESOME AS WELL! 😍

I have a new outlet

Angie makes me feel at ease, empowered, trusting, and understood.

As a regular user of Google Meet, Teams, Slack, Zoom, Signal, Telegram, Instagram, Teladoc and more where I have navigated issues with audio and video and other, I am super disappointed in the technical experience of their platform. Text link - no audio. Email link - no audio. Invite - no audio. Login to portal - no audio. In general settings, and in app settings - audio, video, privacy settings are all enabled, but still no audio. Provider not helpful, which is fine because they're not IT or Tech Support. Tech support - sends you a link that you've tried yourself first because FAQ is generally helpful and there for a reason. FAQ not helpful. Might want to take a look at useability. Have had minimal / no issues with other platforms.