Grow TherapyReviews of growtherapy.com

Do not under any circumstances give these people your credit card information. My husband had an appointment scheduled, but he was involved in a serious accident. Trying to reach this practice was impossible; no one answered the phone. When I emailed their 'support' email listed on their website and portal, I received a returned message saying the email was not monitored. They charged my credit card anyway. How does any practice work like this? Once I finally reached a representative a week later, I explained the situation and requested a refund. The representative never responded, and no credit was issued. I have found a better online practice where, in an emergency, a live person answers your calls and responds promptly to emails. Due to the unprofessional treatment, I will make it my goal to inform every future patient that this patient portal and practice are not up to par. CHECKOUT THEIR BBB REVIEWS I still cannot get response from this repulsive practice.

Always feel renewed after each session.

They assist with credentialing with various insurance companies which is the part of private practice I was most nervous for. They have a great support team who helps with on-boarding and getting you all set up to take clients. I like the portal and everything seems to be very user friendly. I really like the fact they have their own video platform for televisits as well as templates for note taking. They make creating and adjusting your schedule very easy and you are at free will for how many hours you want to provide. I feel the compensation is fair and the rates provided. they file the claims for you which alleviates pressure from being a clinician and allows me to focus more on my clients.

Helped me find a provider that matches my needs and makes scheduling and conducting visits easy

Horrible customer service. Providers do not maintain their schedule and don't even know when they have been scheduled a session and very often don't show up.

Before going to therapy, I was angry. but now I am able to control my emotions by using the tools that my therapist has given to me

GT has become a helpful source of supplemental income for my practice. It has helped me grow my clientele and expand access to more people in need. I love most their flexibility support marketing tools and benefits easy onboarding and easy EHR They also provide virtual assistance in case you need immediate help. I’m least satisfied with the pay rates compared to some other similar companies. They make progress notes hassle free as well It has helped me be more organized and efficient in getting invoices submitted. The credentialing process was simple and it all started with a simple virtual call to get started by exploring my business needs and how Grow can help. Being a solo practitioner can be a bit challenging at times so the support is great to have. Submitting invoices and progress notes is an all in one process which is very convenient given this is probably my least favorite part about being a Therapist. It is also worth mentioning with Grow Therapy, you are able to toggle off any insurance panels you wish to not accept clients for at your will.

Grow therapy’s team have been supportive and encouraging throughout the onboarding process.