Grow TherapyReviews of growtherapy.com

Honestly, my experience with the therapists and psychiatrists was very good. Unfortunately my first psychiatrist had missed two appointments in a row, the first time she sent out an email stating she had a medical emergency and canceled all appointments for the day and even rescheduled it for me. The second appointment, no show for 15 minutes, the site says the providers get a 10 minute grace-period. But I had no emails or messages from my provider either, I thought this was strange since she had emailed previously when there was an issue. I called the company's support, and asked if they could get in contact with my psychiatrist, since at the time I had been unmedicated for at least a week due to issues with my medications that I was working on with my psychiatrist. Grow therapy then told me that they have no way of contacting the providers, no phone numbers, not even business emails. I was baffled, it is extremely important for clients to be able to reach their providers, and this company offers only message through the dashboard as my only way of contact. So, I messaged her and waited days. Eventually she got back to me and told me that she no longer worked there or was able to have clients in PA, and NONE of her clients were informed of this. At this point I had found a new psychiatrist and a therapist but it doesn't end here, my therapist didnt show up for one of my appointments, due to lack of medication I was really in need of therapy. My therapist reached out and told me that the appointment just wouldn't open on her end and that I would have to be rescheduled to next week. Honestly, for take-aways for the company, you should at least have an email in which you can reach the providers in case of certain situations, I was unmedicated for over 2 weeks because of the first incident which can be very problematic for me. As well as telling clients when their therapist/psychiatrist is no longer available so they can find another one as soon as possible. Another take-away is to make sure all the "bugs" are fixed on the website, I have seen many reviews in here talking about "bug" incidents. Extremely frustrating to see how poorly this has been put together. Nothing against the therapists or psychiatrists.

Everything has been going smoothly as I am just starting out with Grow. Credentialing quickly and having easy-to-access support helps a lot.

Ive had a great experience with growtherapy. My therapist is knowledgeable and kind. She is actually helping with my issues in ways other therapists have failed.

I like being heard and not judged based on what I am experiencing and going thru!

She listens and responds to what you need , she cares about you as a person not a $ sign

Enjoying the quick turn around time when needed to schedule a talk session. The use of AI to recap talk session is very helpful.

I can't promise that everyone's experience will be like mine, most people have to go through a few therapists/counselor before they find someone who works well with what they need, which I have, but my first therapist with Grow Therapy is who I've been missing. She challenges and empowers me to do what I can when I can everything we meet.

Very user friendly! The therapists are very helpful and it is easy to find someone who is specialized in the areas you need help with instead of just hoping that you chose the right person. They take all kinds of insurance and the website as a whole is extremely easy to navigate. Highly recommend!!