whitney C.
I don't think the "therapist " on this platform are good .
I started seeing a therapist earlier this year and everything was going okay for the most part, but after a while I started noticing that she was self-disclosing too much during my sessions. In my opinion, sharing that much personal information is unprofessional and borderline unethical. She also came across as very judgmental, which made me uncomfortable and made it hard for me to be honest. The worst part happened a few weeks ago. I went onto the app to switch the day of my appointment because I was going out of town. For whatever reason, it ended up cancelling the appointment instead. My therapist then messaged me and basically went off on me. I tried several times to explain that I did not intend to cancel the appointment and was completely willing to keep it. She accused me of wasting her time and claimed I wasn’t acknowledging when I was late or cancelled—which wasn’t true at all. We went back and forth for a while until I finally told her I was done and would be cancelling future sessions. I shouldn’t have to deal with a therapist who accuses me of things I didn’t do and then argues with me After canceling with my first therapist, I went back to look for a new one. I found someone who seemed promising and fit my criteria. But our first session was incredibly awkward—she barely spoke, and it honestly felt like she didn’t have a personality. I don’t understand why she expected me to carry the entire conversation. I need a therapist who gives feedback and offers tools to help me grow. I decided to give her another chance, and wow… it was even worse than the first time. She wasn’t paying attention, and when I shared something personal, she didn’t offer any feedback at all. Instead, she just asked if I wanted to talk about anything else. When I told her I didn't know what else to talk about she ask me if I wanted to end our session early which I agreed. I don’t see the point of being a therapist if you’re not going to actually help your client.After these experiences, I probably won’t use Grow Therapy again.
Response from Grow TherapyDec 9, 2025
Thank you for bringing this to our attention. We’re sorry to hear that these experiences did not meet expectations, and we’d like to look into these concerns more closely to ensure our providers are upholding our care standards. If you’re willing to share additional details, please reach out through the Grow Therapy portal so we can look into this further. Best, Grow Therapy Support Team



