Grow TherapyReviews of growtherapy.com

I’m deeply disappointed with my experience with Grow Therapy. I saw several counselors through the platform, and with each one, I felt unheard. Instead of showing curiosity and trying to understand me, they seemed more focused on fitting me into a diagnosis or imposing their own interpretations. One counselor repeatedly said, “I don’t know you,” in a tone I found dismissive. Another imposed a last-minute requirement at our first meeting that I confirm my attendance every week, then marked me as noncompliant in the app. I escalated my complaint and never received a response. The last counselor recommended that I see a psychiatrist, but I still didn’t feel she had listened or understood my concerns. I explained what had helped with a previous counselor years ago and read her a letter he had given me. She showed no curiosity about that experience and continued focusing on evaluation and treatment recommendations. I came seeking support. Instead, these experiences added stress and left me feeling judged and disregarded. The lack of follow-through on my complaint made it even worse. I cannot recommend Grow Therapy based on my experience.

For an 84-year-old woman this is not a good platform. If you are not technically savvy, this will not work for you. It took my daughter and I over the phone about 15 minutes for me to figure out how to login I was ready at five minutes before my appointment time and my therapist Judith logged in almost 10 minutes later. The session was struggling because we couldn’t see each other. It took about 15 to 20 minutes to actually get fully connected and then the session was not great. At the end of the session, she said she would contact me to schedule another appointment. But what I feel like is now a scam is because I received an email at 3:06 PM which is prior to her even getting on a phone call with me confirming my next appointment which is on a Monday. Which I would never schedule an appointment on a Monday. I had no idea this appointment was scheduled and then when I went to cancel it I couldn’t figure out how to login and now they said that I’m gonna be charged a missed appointment fee because somebody scheduled me appointment on a Monday and on Mondays, I am not available I would not recommend this for anyone. It is so frustrating and when I tried to reach out to them through their chat, they said I scheduled the appointment which is impossible because the appointment was scheduled prior to even getting on the phone with Judith.

The opportunity to apply filters when choosing a therapist based on my preferences and needs allowed me to find a therapist who’s a great fit for me. I’ve been so impressed by the skill of my therapist and the therapeutic alliance we’ve been able to develop in a very few sessions.

My provider was exceptionally knowledgeable, insightful, and professional, while maintaining a warm and approachable demeanor. He helped me connect my life experiences to my diagnosis, recognize recurring mental and emotional patterns, and better understand the cycles that had been holding me back. His ability to combine clinical expertise with compassionate guidance gave me valuable tools, greater self-awareness, and a clearer path toward meaningful progress and lasting change.

Kristin is absolutely fantastic. She has helped me move through some very difficult situations with kindness, understanding, compassion & ease. Also the Grow app had made it very easy with my insurance, it’s been seamless, which takes a lot of pressure of a pressured state of mind. I highly recommend Kristin, she is wonderful and has been able to help with many hardships. I am so glad she is my therapist and life line.

Josephine is so understanding and caring . I absolutely love her

So far it has been a wonderful experience. After filling out all the questions I was given a list of therapists who would possibly match my needs and I found a therapist who is amazing from the suggestions. I was looking for a christian therapist and that was the most important thing for me. I wanted to make sure my faith was intergrated in with my treatment and I have not been dissapointed. She is wonderful and I am really benefiting from this. Highly reccomended.

This platform is absolutely awful. They’ve gone through different names and changes and it’s always for the worst. Currently, this ridiculously awful site keeps saying our insurance doesn’t exist. We’ve had this policy 10 years. It’s valid. It’s always been valid but grow is literally the only provider that can’t figure anything out. There are no humans that will help, it’s either all AI pretending to be human or the least capable humans on earth who dont want to do their job. It’s been interfering in our health care and I implore anyone to avoid them like the plague.