GrowJoyGrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.
GrowJoy (growjoy.com) has 372 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Irina D.
Very good quality plants,excellent packing, good communication
Response from GrowJoyJun 28, 2023
Irina, Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our plant shop. Providing excellent prices and top-notch quality is always our priority, and we're glad to know that you found both aspects to your satisfaction. Happy Gardening! Joe
John K.
Plants came with excellent packing. Plants were in great shape and responded to transplant with amazing speed. I'd like to order 4 more but the plants are out os stock.
Response from GrowJoyJun 28, 2023
John, Thank you so much for your positive feedback! We are delighted to hear that your Victoria Rhubarb plants arrived in great shape and adapted well to their new environment. Your experience is what we continually strive for. We are sorry to hear that you are unable to order more at this time due to them being out of stock. Our Victoria Rhubarb plants are indeed very popular and sometimes sell out quicker than we anticipate. We are currently working diligently to restock these as quickly as possible. Happy Gardening! Joe
Carolyn
All but 1 plant arrived and are thriving. They replaced the 1 plant that arrived looking dead very promptly. It is now planted and getting new growth already. Excellent service, excellent plants.
Response from GrowJoyJun 28, 2023
Carolyn, We greatly appreciate your wonderful feedback! Our team is thrilled to hear that your plants are thriving and that our customer service lived up to your expectations. We understand how disheartening it can be when a plant doesn't arrive in the best condition, so we always strive to rectify such issues promptly. We're delighted to hear that the replacement plant is now showing signs of new growth. We look forward to your next visit. All my best, Joe
Cliff K.
In 2022, I ordered a Aconcagua pepper plant from this company. After investing the time to grow the plant…turned out it was just a regular green bell pepper (which i do not like having in my garden) I emailed a complaint and they gave me enough “reward points” for 2 free plants. So this year I ordered a cucumber plant and another aconcagua pepper plant. I was shocked to see that shipping for 2 plants was over $15. I went through with the order but felt stupid since I could purchase a pepper and a cucumber plant from my local markets for half this price (so I’m actually paying double for something that was suppose to be free) Now its the end of June and I’m realizing they DID THE SAME THING AS LAST YEAR!!! My “aconcagua” pepper is again just a regular green pepper plant. I will never give this company my business again.
Response from GrowJoyJun 26, 2023
Dear Cliff, I am deeply sorry to hear about the issues you've encountered. We have not received any reports of Aconcagua peppers producing incorrectly, as ours are certainly producing correctly. Nonetheless, we take full responsibility for your satisfaction and are committed to honoring our guarantee. To address your concerns, I will ensure that one of our dedicated customer experience team members contacts you promptly. Regarding the shipping costs, please understand that there are expenses involved in shipping plants, and we strive to pass along only the actual charges without making any profit from it. Please don't hesitate to reach out if there's anything else I can assist you with. Sincerely, Joe
Barbara A.
For any gardener that wants to order plants online, this is the company to go to. I have been a customer for a couple of years and have always had a great experience. The annual flower and organic vegetable plants that I have ordered arrived in great condition, carefully packaged, too. In fact, I am very impressed with their packaging, never seen another company take such care to ensure the customer gets their plants in good, healthy condition. Their customer service is top-notch, very fast to respond, and always will go out of their way to help their customers. It is also hard to even find organic vegetable plants online or in the stores, but they have a huge selection of plants to choose from. Take a look at their website, you will be impressed with their knowledge and inventory.
HMD
Another year with the same great GrowJoy experience. Our tomato, jalapeno, cucumber and basil plants arrived on time and in great shape. They have been planted and are thriving. Thanks GrowJoy.
Response from GrowJoyJun 12, 2023
Dear HMD, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your plants arrived on time and in great condition. We hope they continue to grow and provide you with a bountiful harvest. We appreciate your loyalty and look forward to serving you again next year. Happy gardening! All my best, Joe
Elizabeth
Wonderful company! They cheerfully fixed an issue that was most likely my fault and the plants were in perfect condition!
Response from GrowJoyJun 12, 2023
Elizabeth, thank you so much for your kind words! We're so glad to hear that you were happy with the way we handled your issue. We understand that sometimes things happen that are beyond our control, and we're always happy to work with our customers to find a solution. We're also glad to hear that the plants were in perfect condition. We take great pride in providing our customers with high-quality plants. Thank you again for your feedback. We appreciate your business and look forward to serving you again in the future. Sincerely, Joe
David C.
Poor QA, substandard product. this was 4-5 months early order. Did not ship all and 2nd shipment was pathetic plants. order number is 596996. Please dont make this sound as if a total surprise. Your staff was made aware last week. I sent photos of pack list showing your staff short-shipped, and photos of these plants. They refunded for the plant not sent and said "sorry". that was it.
Response from GrowJoyMay 30, 2023
David, thanks for adding your order number. I was able to talk with Tina who took care of your original ticket regardeing the small plants. Thanks for sending the photo. The hibisucs were on the small side; however they are very fast growers and once they are planted with they will look awesome. I will be emailing you personally to make this right with you. Joe David, I am sorry to hear this. This certainly is not our normal delivery. Could you add an order number so we can contact you and make this right? Sincerely, Joe
