GrowJoyReviews of growjoy.com

Same as all the others . Get no e-mail response. Ordered plants in March with a week of June 12 shipping date. Have heard nothing. Order number 558926.

I ordered 3 plants from Grow Joy. The first was to have arrived in a certain week in May, and it did. I was pleased with the healthy plant I received. The other 2 plants were to have been received the 2nd week in June. I have not received them, and I can't get through to customer service. I have emailed them, wrote one of their tickets, and I've been calling a number that has been changed, or disconnected. What in the world!? I placed the order on 4-11-22, and the order number is, 562233. I'm waiting on 2 Pinker Pugster Butterfly Bushes. Please send me my plants, or refund my money!

I found trying to communicate with this company after my order was placed to be very frustrating. When my plants did not arrive during the original promised timeline and the only acknowledgement to my customer concern was to create a ticket, I wrote a bad review. After that 3 of my 4 plants did arrive in good condition. Their response to my bad review was to blame the problem with customer service on staffing shortage. They did give me a refund for the plant that was not shipped. Plants were ordered March 10 and arrived June 26. If I had known when shopping this company that plants would not arrive until summer and one would not be in stock I would not have placed my order.

I ordered Astilbes and have not received them. They were ordered 2 weeks ago. I’m concerned if I do not receive them soon, it will be too late to plant them.Ok

Up until this year, I was buying my plants from several different online places. Was becoming increasingly frustrated with the quality of plants I was receiving. Came across GrowJoy and decided to give them a try. I was transported to a whole new world of beautiful, healthy and actually blooming plants, I was thrilled with everything, so, I ordered more and more. You can tell, just by looking at the plants, GrowJoy, cares very much about their plants, just like we do. They are so careful about their packaging, not one stem or bloom was broken. Also, if their crop was not up to expectations and cannot ship your plant, they let you know and you get points towards your future orders, who does that??? GrowJoy is so aptly named. They do bring joy to all who grows. Thank you for caring.

I have spent a fortune with this company and Grow Joy has yet to ship my plants. I have submitted 3 tickets for Orders 565852, 568218, 572943 and have yet to receive one reply! I am very concerned that this may be a scam as there is no phone number to call to speak with customer service. I will most likely never buy from them again.

I have the same issues as others. Past years have been great, but where are this year’s plants? Our planting time is well past. My last email to them was not answered. Orders say shipping June 12-28. These dates are ludicrous. Order #s 519149, 514685, 575715

Past orders have been great-My current order was a pre-order from October 2021, and should have arrived in May-tomato plants for Iowa. Im running out of time to get them in the ground, and it's 6-13-22. Submitted ticket 6 days ago and no word. I love your plants, but where are they? Order #517441 Order code RBI6824590595