GrowAce.comReviews of growace.com

Amazing support, Friendly service, and results! Great experience.

Very helpful got the answers I needed ty

Great communication. Great assistance with correcting an inventory mix up. Responsive on emails and overall awesome experience. Will be placing more orders soo

They sent me a used unit, then tried to charge me to send it back and reshelf it. There is no quality assurance, and customer service is, quite literally, the WORST I’ve ever experienced. I wouldn’t use their products if they gave it to me for free.

Answered questions quickly!

Ordered hps lights from growace. One of the lights wouldn’t work but they just kept sending new bulbs…didn’t solve the problem. And their customer service is trash….sorry is someone named Earl tries to “help” you won’t get very far. Bottom line is they took my money and haven’t provided me with a working product. STAY AWAY from this company

GrowAce called FedEx (per Fed Ex) on my delivery day and canceled my shipment! They proceeded to tell me the package was still coming and that I should sit home every day to sign for it. What a bunch of crooks. Customer service was a joke. Run away from these jokers…..they don’t know how to run a business.

Horrible customer service As I ordered a light, which I was told was in stock, I received an email several days later saying they made a mistake and it wasn't in stock. On month later, after being told several weeks in a row that I'd have it that week, I was lied to and told order was on its way. 5 days later, order hasn't been shipped, just fed ex label created, tried to get company to swap with a similar product, not helpful in the slightest and not willing to work with me. Buyer beware. I'll never do business there again, prices are highest around too from what I found after shopping a bit.