GrowAce.comReviews of growace.com

Stay Away. Professional scammers. Website looks real authentic, customer service friendly, helpful and reassuring. They even have a section for wholesale orders that looks so legit (I once owned a retail store, so I am very familiar with wholesale requirements). My order took almost a month to come from California to New York State. Okay, that's purely ridiculous, but I could have dealt with that. What I can't deal with are two defected nonworking grow lights.... like most consumers who were ripped off by this VILE fake company, my products didn't work. They stole about $100.00 from me & then I had to replace them (tossed into the trash) from Amazon, delivered in two days and working without any issue. I have been buying off the web, since the day it all started. I never have been ripped off. Lesson learn... search for reviews on unknown e-commerce stores. Shame on California, for allowing such fraud. No I didn't bother calling this company about my broken grow lights. Why bother? They would just weasel their way out of it. They do not reimburse anyone. They have no intention of reimbursing those they knowingly rip off.

I wish I could post my info here. But anyways I purchased a 10in by 10in by 10in T and was told it would be about a week. Well that is not the case they have lied to me still haven't had any information or contact me with anything. Did not let me know it was on backorder. Then promise me last week it would be here by Wednesday. Well it won't be here by Wednesday because they haven't even got their shipment yet and they don't know when. I spent so much time on the phone just trying to get my air conditioning going here in Florida for my parents who are elderly. Now with the 10"T nowhere in delivery site they will not refund my money. This company is a joke. Straight up lie. Please just refund my money.

Scam, find a different company. After ordering my product and taking my money, haven't shipped product or have any explanation for going on three weeks. Have received a half a dozen automated promotional emails but have no way of communicating after taking my money. Slick setup

I actually had a good experience. My item (grow light) was listed as in-stock, and shipped within a week of my order. It was sent FEDEX at no extra charge and I received it within 2 days of shipping out of PA. It looks like I'm in the minority, but I would order from them again. The light works great so far, and their pricing was ~$20 less than Amazon or Walmart.com.

As everyone else says, terribly ran shipment department. Wish I would have read reviews before placing my order. Ordered jan 8th, still haven't received item. Took over 3 weeks to get a tracking number. Theyll blame covid and make it sound like its out of their hands, but not realize that people have ordered online from many other places and didn't have these issues. Theyll tell you they put you as their top priority, but after years and years of terrible reviews, they still haven't addressed the issues.

This company is the absolute worst. Do not order from these people. I repeat do not order from these people. They never sent my product. Then when I called to cancel they said they wouldn't and hung up on me. I'm already beat but believe me when I say do not use this company absolute garbage. Still never received product either.

They shipped my product in its retail box , slap a label on it and ship , NO PRIVACY ! 👎👎👎👎👎👎👎👎

The product listed was top quality. The item description did not list leaks and problems. Item description did not list extremely poor quality Chinese plastic injection molded parts. Customer service only provides excuses and problems. A total waste of my time and resources. Lighting my money on fire and watching it burn would have been more fun. Flooded house and excuses and problems from seller. I spent hundreds of dollars and only needed to replacement rubber grommets. Only got excuses and problems from company.