GrowAce.comReviews of growace.com

It took over one month to receive the order. I contacted GrowAce and was advised the color (black) was not available, no one had contacted me via phone and/or email due to the pandemic crisis creating lower employee base. The ironic part is that I continued to receive multiple emails from GrowAce about purchasing MORE products.. The product did arrive yesterday by FED EX- later than advised via text message and the boxes were crushed. I am glad this was not something fragile.

Grow tent came really fast even with this covid experience we're living in.

There is a lot of things missing from my order and i didnt got the tent room , i paid full amount one time why you guys do that and there is no one answer on my emails, its not good way to work i need the rest of my order or im gonna go to the bank so i get my money back

Terrible and Disorganized operation. I placed an order for several items. Two came very quickly as expected. The largest and most crucial item did not ship. I was told there would be a short delay. I waited three weeks. I asked several times for updates and only received canned responses and eventual "We have your item in stock and it will ship shortly". I then noticed the item i had ordered appeared out of stock on the website (two plus weeks after my order was placed), so again I reached out to verify. They again assured me it was in stock and would ship shortly. Finally today I received an email informing me they were in fact out of stock (what a shock!) and I would have to wait nearly another month for my item. Needless to say I cancelled my order and will never be giving them my business again. I know they come up under certain search terms, but avoid at all costs. Plenty of smaller operations actually conduct business in a responsible manner.

Received it. Thank you!

I was very happy with product and will definitely use you again. I know that due to Covid-19 the delivery was delayed, but I still think it took too long to receive it.

All was well.

Received item on time