GroomitReviews of groomit.me

We have taken in a sweet stray and she is in desperate need of bath and shave down (very matted). We made an appointment with Groomit for Friday October 27 (soonest available) with a recommended tech - and good to go... Less than 24 hours before the service the tech cancels on me. They ask me to reschedule (next available with the tech is weeks away) - I chat with them and they are just basically "sorry" - no offer of any discount (realize the groom is like $400) - Their only suggestion is that I cancel... Now if I cancel on short notice they would charge me 50% - but they do it and Nothing. Terrible first impression.

When I saw the mobile pet grooming vehicle in Nashville, I was thrilled to give it a try as my dog is 13 and although he’s very passive and easy to groom, he still gets a bit anxious. I spoke to the person when they got out of the vehicle, inquiring about the services. To my surprise, they offered to do it that evening. The person walked me through the lengthy process of getting the app, choosing the Gold pkg, and more. I thought it was a bit pricey at around $180, but decided to splurge since the groomer offered a new client coupon. As I booked it and entered the code, to my surprise… the total was over $250!!! I was shocked and asked the person to break down the cost for me. There were service charges and a “same day” charge, also. It was such a process, I decided not to get refunded (as offered) and to go ahead with it. The groomer arrived at my house half an hour early. He said it would take about 2 hours tops. It ended up taking him well over 3 hours and was somewhat late when he finished (after 10PM). When I finally went out to get my dog, he pointed out that he had cut his ear. Then, offered to grind his nails a bit at no extra cost. Huh?! This was supposed to be included already. Needless to say, I will not be using them again, nor recommending them. Lesson learned, the expensive hard way.

Jennifer Anderson groomed our dog very well. He was clean, smelled good and calm. Jennifer was patient, courteous and I would definitely refer her to groom your dog!

We requested the Gold package for both of our dogs through mobile grooming. Neither dog was cut, or barely trimmed. Two weeks later they both need cuts, again. I will not use Groomit again.

Our groomer listened to what we wanted, was very patient with our pup, and honestly best cut he's ever had. He looked so good. Will be a repeat customer.

Groomer cause several injuries to my dog , his ears were severe cut up and he has been in severe pain since

A bit pricey but definitely worth it. I will certainly recommend it. My dog looked and smelled good. My groomer Wilmar Lopez is very knowledgeable, professional in what he does and very patience. He is the best!!. He does a thorough job on my dog.

ridiculously high fees and terrible service