gripharness.comReviews of gripharness.com

I would give them a zero if I could. After a month and zero communication my package was delivered in CO, I live in MD. They will not respond or give me a refund. Horrible customer service.

Was going to get this Grip Harness for dog. Thank God I read the reviews first. Do not order PLEASE save your money. Thank you

I would rate as a 0 if I could. I ordered the original grip harness about a month ago. I never received a tracking number and when I finally did it was mailing it to a state which I don't even live in! You can't get a hold of anyone personally, only through emails! When I explained this was not my address I got a response back saying there is nothing they can do for me!! When you go on to their page and you see all the great reviews scroll past all of them and when you get to the one-star ones they have also experienced not receiving their harness as well! Also on the BBB they give them an f rating!

It has been one month since we ordered the harness and I have never received it despite numerous promises from their customer service that "it will ship within the week." My credit card was charged immediately upon them receiving the order. I would think twice before I place an order with Gripharness. UPDATE: 5/9/24 - our credit card was refunded the charged amount

i Just Recieved my Dog Harness for my Dog Sadie and We Love it! and she Loves i Recomend this product to Everyone! Thank you Cary Bailey

I purchased a GripHarness for my dog but wished I had read the reviews first. The delivery is slow, but it did arrive eventually, albeit, the free leash was missing. I couldn't track my order at first as the order number was not recognised and I had a bad feeling i had been scammed. I made contact with customer service and they confirmed the order number and once they did that, I could track the order. The product was actually OK. I only returned it because it didn't fit my dog properly. Customer service was good and always received a prompt response from them. My 3 star rating mainly relates to the following: 1. I ordered this product from Australia and didn't realise the purchase price is in USD which ended up making the product quite expensive when converting the currencies. I think the website and ordering process needs to specifically state you are buying in USD. A bit of a cheeky trap and I am annoyed with myself that I didn't pick this up earlier 2. You have to pay to return your goods which wasn't cheap from Australia back to US 3. Make sure you return within the number of days stipulated or else it won't be accepted (I learnt this from other reviews and from reading the returns policy)

This company is a SCAM! I placed my order March 7, 2024. After a month still no harness. I emailed and they said it had shipped and asked me to verify my address which was correct on their end. She said she would expidite the order. Then another 2 weeks went by and still nothing. I emailed again and they did the same thing, asked me to verify and said it had shipped. I told her to refund my purchase which was $41.90. On April10th got a email saying they refunded my money....NOTHING has be credited to my card. I emailed again and asked for a phone to call them and she would not give me on.....TOTAL SCAM.COMPANY....GIVING THEM A 1 IS WAY TO GRACIOUS!!!! So I have emails to back up this statement!

I've already written a review about the product. I am very happy with it. I just wanted to respond to some of the negative comments. Delivery is slow but it will come eventually. It's not a scam as some people think. The harness is good quality as are the bonus gifts of matching leash and grooming glove. Don't give up.