gripharness.comReviews of gripharness.com

I ordered my harness February 17, my card was charged the same day. I have sent multiple emails regarding my order. The first response was it was lost with the courier so they were making another one for me. This too was nowhere to be tracked. Funny thing, both tracking numbers were identical. You cannot get the same tracking number for two different shipments, impossible. They just keep saying, international shipment takes a while. Canada Post hasn’t received any such shipment (s) Stay away from these scammers, they take your money and run! I will update this if I ever receive the product!

There was an advertisement on Facebook for a dog harness. GripHarness.com. The site states it is American and located in Lewes Delaware. The site allows you to purchase a harness for your dog. The harness appeared to be a perfect item for our puppy. After going through the purchase and receiving confirmation of the payment, we got a shipping notification with a tracking number. Every time we checked the tracking it said "Not found." Other than the initial email we received nothing about a delay in the order. We went back to the site to find out about our purchase, and found no phone support so we reached out via email and Facebook messenger. Attached is an image from the chat messages sent and the dates of the message. After researching and checking the website whois on ICANN.org, I found that it was created by an individual and the country is Iceland. Strongly recommend those who have ordered and been scammed report to the Better Business Bureau ASAP.

I placed an order on March 21st and still have not received it. I inquired and was told it was shipped on March 30th. Tracking number is not helpful and no shipping updates. I was excited about using this for my puppy who pulls a lot on walks. I most likely will not order from here again and would go to my local pet store and just buy one. Not sure if I will ever receive it.

Waited over a month; 35 days before I received the Gripharness I ordered. I paid extra for shipping insurance and thought I would need to use it because I was sure it was lost in the mail after waiting 3 weeks with no shipping update. I contacted the company and they promptly replied within 24 hrs and told me that shipping takes 10-20 business days.... It did not. My puppy has grown so much since I ordered (thankfully a larger harness than I needed) over this period that the harness is likely to only fit for another 2-3 weeks. Looking at the quality, the waiting time for shipment is NOT worth it. You can get better harnesses from more shipping-efficient on-line stores. I would not buy from them again.

Terrible customer service. Sent me the wrong size harness after weeks and weeks of waiting. I wanted to return the wrong size harness for a full refund, said I was responsible for all costs. everything in terms of cost plus a $10US restocking fee! Plus the harness is cheap and made in China! I would never recommend buying from there. Be aware, very aware of buying from GrpHarness.

Ordered harness and 20 days later I am still waiting for its arrival. Tracking says it hasn't even made it to the USPS. I have sent many emails trying to find out where it is but no answers. Poor customer service. I will never order again. I have learned to purchase such item from pet store, Chewy, or Amazon. Hoping to get my money back.

I placed my order and was sent an email saying that the products were shipped which came with a tracking number. Well my tracking number doesn't work and doesn't exist.

I must say people should take responsibility for their care of products they buy. I ordered a grip harness for my too fast growing pup. I messed up and got the wrong size, they had me refuse it and resent the right size--#1 customer service! then when the harness arrived I have to say it was worth the wait. I have another which is copy--but the GripHarness is superior in every way. Yes it takes a while to get but its worth the wait and the quality is obvious. Speed up the ship process and it would be totally amazing.