Customer
Scam
Scam! Cheap! Missing part. Wrong size. Please read the reviews before purchasing. Money down the drain. Unacceptable!
gripharness.com is listed under Pet Stores.
gripharness.com (gripharness.com) has 132 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Customer
Scam! Cheap! Missing part. Wrong size. Please read the reviews before purchasing. Money down the drain. Unacceptable!
Billie M.
I order a harness for my dog . You took my money ,,. But I got no no harness . It has been 3 weeks now .. What is the hold up ... Billie Menefee .
Jorge C.
I received a DHL tracking number but after a week I called DHL and they told me they didn't have the packages, so I emailed GripHarness. I did get a response saying they mailed it, and surprised, DHL updated their status after a couple of days. I did receive it, but one harness was black instead of blue and it had my other dog's name on his patch. I also ordered a leash but the stitching concerns me, being I have a 70lb hyper husky. I emailed them and they said that there's nothing wrong with the stitching and supposedly I ordered the patches with the same name. I do like the harness because the 2 dogs don't mind having them on, but it doesn't stop pulling on the husky. I really wasn't expecting it to stop pulling since there's no ring on the front. I wish I can post a picture of the leash
Susan P.
I have been trying to find grip harness I don't think there is such a place ! My dog has gotten sick and is dying I know longer need the leash but I can't find them to cancel the order ! My heart is breaking over my dog and to have to deal with this is to much !!
Shirley
Order took over a month to receive. Emailed customer support and received response in a couple hours with shipment update. Harness finally arrived after a month and I am very pleased with it. Very good quality. Works as advertised. Very comfy for my dog.
Cindy S.
Not good at all! They sent me the wrong size, no name or phone number like they advertise and it looked nothing like the video. I emailed CS and they said they would "look into it" that was two weeks ago and crickets!!
Kris
I wish I had the Zero Star option. We ordered a harness and leash back on March 19th. The company did not process/send our order to DHL until March 30th. Emailed them on April 6th (there is no phone number for this company) because according to tracking, our order had not moved since March 30th. Contacted our VISA to dispute the order. I did purchase a harness and leash as I could not wait any longer for my order. Finally received our order on April 22nd, 34 days after ordering. Emailed company requesting that they send me a prepaid return shipping label. They refused and stated that I would have to pay for the return shipping. They also charge a $4.99 restocking fee. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!
Sherry
Still havnt received my purchase placed mid March. Funny they had no problem running my credit card. I have reached out to support, just keep getting BS excuses.