David T.
False information
Despite the web page indicating that a tracking number will be provided within 1 day and delivery can be expected within 10 days, neither occurred. After paying by Zelle and the passage of 8 days, my inquiry resulted in my being told it will be 4-5 weeks. There was no assurance that time frame would be followed. I requested an immediate refund by the payment method used. For now, nothing received
Response from Grill CollectionDec 20, 2025
Thank you for your feedback. We appreciate you taking the time to share your experience. While the issue was outside of our control, we’re always here to help and will continue doing our best to support you.