doghair
Very hit-or-miss
Greentoe is a very hit-or-miss experience. First off, an explanation of how it supposedly works: you submit an offer for an item they list, and they bounce it to their partnered vendors and their vendors either accept the offer or bounce back a counter-offer. They have pre-set prices that they don't reveal to you that are basically auto-accept on offers. You get to fire back counter-offers and whatnot. Occasionally, you'll see "BUY NOW!" price listings, which means that you basically are being told what the lowest offer that's being accepted is that will work. The rules are, once a vendor accepts your offer, you are NOT allowed to speak about it to anyone or else they're allowed to cancel your order and ban you or w/e. All well and good, yes? I've had 3 orders through greentoe so far, and I have to say it is a very hit-or-miss experience. My first meh experience was with buying a watch -- it arrived with an internal scratch on the dial. Clearly a manufacturing defect, so luckily the vendor was willing to take it back for a full refund. I bought another one, which arrived fine. This was an instance of being lucky. The most recent order however, not so lucky. It's been over a week since my offer was accepted + credit card was charged. No updates on shipping. I've contacted both greentoe and the vendor for an update. No response. I decided to google and reddit reviews of said vendor, and that's where things started to smell fishy. Lots of shallow positive reviews of this store, but the negative reviews all have something in common: either no communication or rude communication, late responses, and that the store is selling either defects, or grey market (used) items as new. So it dawned on me that while sometimes prices look too good to be true, chances are, your gut just might be right. That being said, this is always going to depend on which vendor accepts your offer. Unfortunately, you only find out which vendor it is when the offer is accepted, and by then, you're already bound to the order. I'm going to think twice before using Greentoe in the future unless I just simply can't find the item I'm looking for elsewhere.



