Green Beast GamingReviews of greenbeastgaming.com

I feel embarrassed I didn’t read these reviews before buying. I feel taken advantage of. They sent a broken GPU and 3 months later they have not sent any information on how I can return it. I messaged them multiple times with no resolution. I am starting to think they intentionally delay with customer support or are so overwhelmed with refund requests that they have no idea how to help so many people they have let down. Regardless, what they should do is pause all order placements until they can catch up their losses. But since they willingly accept peoples money and do not give refunds readily or have any responsive customer service as promised on their website, it seems fraudulent or at the very least unethical business practice. Disappointing for my first gaming PC and for wanting to support this small business. I regrettably have to say: please stay away from this company. From my experience, they have not kept their promises.

It said it was arriving August 18th its now the 27th and they said its still NOT EVEN SHIPPED it apparently takes 20 days to build a pc which is stupid we contacted them and not answering not even a update in the last 10 days! This is so frustrating it was going to be my first pc im pissed off.

Why You Should Never Buy from GreenBeast Gaming GreenBeast Gaming is completely unreliable and unsafe to buy from. I personally spent $2,000 on an order I placed on June 3rd, which was supposed to arrive by June 17th—but I never received anything. Even after the company cancelled my order, I still haven’t received a refund. I had to submit two separate disputes with my payment provider just to try to get my money back. Despite sending all the required proof, GreenBeast Gaming ignored my requests entirely. Their lack of communication and refusal to refund my payment shows they don’t care about their customers at all. In short: • They may cancel your order but never refund you. • You may have to fight through multiple disputes just to recover your money. • $2,000 can disappear instantly with no resolution. • Orders may never arrive even when promised on a specific date. • Customer support is non-existent. Do not order from GreenBeast Gaming. The stress, lost money, and frustration are not worth it. Avoid this company entirely.

Our guild crowd funded to get a guild mate a computer. I placed the order on June 6th, 2025, the email indicated delivery date between June 18th-24th. I got an email probably a week later saying the parts were being pulled, then an additional email on June 15th indicating the PC was being built. On July 6th, after getting no further updates I reached out via email - no response, I tried reaching out again via social media and additional emails, still no response. July 17th rolls around and I finally get a tracking number for UPS. A week goes by the tracking still isn't updated. I reach out again, no response. I tried reaching out directly via email, Instagram, the website, everything, I had other people try reaching out, and just got radio silence. I look on the website on July 31st to see if I got any response via that chat portal and stumble upon an "update" from the company (still no direct contact from them about my order specifically). The stated on the website, "We sincerely apologize for delayed service. Please rest assured we intend to complete all placed orders, warranty requests, and reply to all chats ASAP. You can request a refund of your Express Shipping, or your order at any time before it's received by UPS/USPS/FedEx. We're currently going through a 2nd location change within a year. Staff is currently unavailable while we're moving production and inventory with as minimal capacity loss as possible. We're looking forward to an exciting new future, and expanded capability that will enable us to provide a high level of service to a much larger customer base. We've Extended out July 4th specials for all orders placed June 27th-August 1st. It is our intention that everyone who experienced a delay will get a machine better than the one they ordered. Best Wishes, GBG" At this point I had already filed for fraud with my bank, and it's now 8/12/25 and I just got notification that they cancelled my order, but they still not a single time responded to any of my messages. If they knew they were moving locations they should have been upfront. They've held onto $1300 of money for over 2 months with no valid excuse for the lack of communication. You're a company, you can send a mass email, you can address this issue on social media, you can do SOMETHING to communicate to consumers. Not to mention how they hide in tiny print that they are refurbished, it's not obviously advertised that way. This is a shady company and I would never recommend them to anyone.

It seemed to start off well, although shipping was VERY slow and the target date was missed by a couple weeks, we were excited to get our machine. First red flag was zero paperwork or instructions in the box, just a generic card, no information about components and warranty etc. Started up fine and loaded Windows Home. However, the GPU was defective. Within the 30 day window the PC's GPU continually disappeared on reboot. Have been an advanced user for a long time, did all the troubleshooting of hardware reseating, bios, running driver wipe and reinstall multiple times. Every time the GPU is detected again it works for 2 days and then says no video card detected. Worse it doesn't even fail over to the onboard HDMI port, you have to plug in a USB3 Travel monitor to even see anything. I even upgraded my monitor to make sure the monitor wasn't an issue and got a UPS to ensure there wasn't a power problem. The machine is defective. I requested an address for return - since NO ADDRESS is available on their website. Wrote to the company Thursday 8/7 with my 30 day return window closing 8/12, it is now 8/11 and they haven't answered, so I've found their address here and it is a PO Box in VA - this info is NO WHERE on their website including the contact page or refund policy page. I fully expect that I will have to dispute the payment with my cc company in order to get my refund. Also buyer beware it is "free returns" but you pay the shipping and it will cost you at least $80 to ship USPS priority back to them. They request double boxing and I took photos to ensure when they claim I didn't double box I have the proof for the cc chargeback process. I do not recommend this company. If they are decent about issuing the refund I will revise this review, however I'm not hopeful.

My ram is not working in b2 only in a2, my pc keep rebooting and keeping going into yellow light on cpu and dram. When I remove cmos battery does same thing only if use one ram in the a2 there are both 64 ram I won’t buy this company there are scammers, no response to my email or no form of contact info

Absolutely terrible experience. I would not recommend these guys to anyone. I can’t tell you how many emails I sent requesting update because my delivery date had passed and there was still no tracking info. I disputed the charge with my bank and FIFTEEN MIN later, they magically sent tracking and responded. I cancelled my dispute. Another week passed and they still hadn’t given the package to UPS. It just sat there in the warehouse. No response to emails. I told them to cancel the whole order. I ordered a PC with BETTER SPECS from CyberPower for LESS MONEY and it was at my door 2 business days after purchase. It has been weeks since my order was cancelled and Green Beast Gaming has still not issued a refund to my bank. They are holding $1600 hostage and will not respond to my emails or website messages. Absolutely terrible company. Do NOT give these guys a chance. I saw the replies to other people saying they had website chat issues that were now fixed. THE COMMUNICATION ISSUES ARE NOT FIXED AND THEY WILL INTENTIONALLY IGNORE YOU. AND HOLD YOUR MONEY.

Update again, changing to 1 star: Over a month since my first update. Still no working PC! They responded (as usual apologized, made excuses and said it's better now...) They said they would send my new GPU with 2-day or faster shipping. That was 3 1/2 weeks ago!! Nothing since, despite my contacting them several times... Update, 2 months later: It gets worse! Got my PC, worked great for less than 2 months, and the GPU fails. Under warranty, but despite what their response to my original complaint says, they are not very responsive about resolving. How long would you want to go without being able to use your new multi-thousand dollar PC? Sorry, but next time I buy a PC, I will definitely be trying another company, such as Starforge. Like others here, no responses to my last 3 emails, including my willingness to pay more for something in stock if it'll get it here faster! They don't want more money, I guess... Their responses on here say they have fixed their communication problems as of May. They have not. According to Fedex, I should've gotten it yesterday, but they haven't even received the package, let alone started shipping it across the country to me.