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Green Beast Gaming (greenbeastgaming.com) has 58 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
greenbeastgaming.com
Website
greenbeastgaming.com
Category
Computers & Phones
Location
Chantilly, Virginia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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poor communication regarding delays. refund request was honored.
Financed my purchase, wasn’t satisfied with the lack of communication regarding delays. Requested a refund. Refund was issued. If they can communicate what is going on and work on more accurate shipping dates then I could see trying them again in the future.
IC
Isaac C.
Good product but late and no communication.
I ordered a pc from them for my girlfriend and it runs great! The website was super easy for choosing parts and it arrived fairly quick. I ran into 2 issues, one was that it arrived about three days late. Apparently there was some shipping problems that i wish I was alerted on but three days is honestly not a huge deal, its just upseting because i payed $89 for express shipping and it arrived after my girlfriends birthday. The second issue is that there was no communication. They didn't respond to any emails or messages, which made me worried about arrival time and the state of the pc. Overall it's been a decent experience, I got what I wanted and fairly quickly. Bad communication but the fantasticly priced and well made product has more than made up for it.
Response from Green Beast GamingAug 20, 2025
Dear Isaac,
We're glad to hear that you received a "fantastically priced and well made product" - that is what we work very hard to build and deliver to each customer, ASAP.
We refunded your $89 Express fee within a week of delivery. Anyone who receives their machine after the promised date is eligible for this refund. Please contact us after successful delivery to request it (this is simply to ensure you're satisfied with the product received and didn't cancel before shipping).
Even though we paid $120 for a FedEx Priority Overnight label, it unfortunately didn't include weekend delivery. We noticed this error within minutes of pickup and immediately called them, but even after offering to cover any additional cost to add weekend delivery, FedEx was unable to assist. We sincerely regret that error, and have used it as a learning experience to ensure we double-check that weekend delivery is included for urgent shipments.
Finally, we've now completed our expansion to a new location, which allows us to hire more staff and store more inventory so that we can offer the best service to a customer base that's rapidly expanding every day. We also extended our July 4th free part upgrade offers to all customers from June 27th - August 1st, and paid for faster shipping labels on many non-Express orders, as we do everything we can to make things right.
We wish you and your girlfriend many happy years of gaming together on our machine, and look forward to supporting you further if any questions arise.
KA
Kaitlin A.
Way to long shipping time
Kinda hoping my pc will ship before 2 weeks cause i know pc companies that ship faster than that.im devastated to wait long time for it when my birthday passed:( please ship my order sooner!