Great Jones Property ManagementReviews of greatjones.co

There great and very understanding ❤❤❤

I have been at my new place for a month as of the 8th and I love it. If we have any issues that need to be fix they are quick about it.

Hello my name is Bridgette I just want to take the time out to thank great Jones for having an excellent maintenance man Tyler!! I thought it would be impossible to fix everythingthing in my home especially before the holidays and there were quit a few but he came threw was very fast and sufficient got everything done in a reasonable time! Once again thank you great Jones!

As a property owner, my experience has been disappointing. In the beginning their communication was timely ,but not anymore. Once my property was available for rental, that is when Great Jones became incompetent. 1)-Repairs Great Jones requested were not made until I called to inquire why my property was not listed on any sites for rent as it had been 3 weeks since my check was cashed, The issue was the accounting department never informed the maintenance department of my payment. The problem, was eventually resolved by Great Jones. 2)I recently discovered $575.00 in maintenance fees I never approved. 3) My contract did not allow for pets but someone signed by name approving a pet. I was never contacted. 4) Every month thus far, I have found accounting errors. As a warning, my emails and voicemails are either not responded to or not acknowledged in a timely manner, It has been very frustrating experience.

Very easy to work with and accomodating. Great option for out of state owners (I moved from FL to OR).

EDIT: After posting my initial reviews, Jose from Great Jones contacted me quickly to resolve the issues. Most of the move in fixed have been finished. However, after 3 months in the home I am still waiting on the screen doors to be fixed/installed. My family relocated from Oregon to Gainesville. My husband did a walk through of a home from Great Jones. We went ahead and filled out the applications, and paid our first months rent as well as our pet deposit all using their online portal. Our move in date was for 10/1/19, even though we paid our first months rent in full Great Jones changed our move in date to 10/9/19. By changing the date it voided our previous lease and wouldn't allow me to resign the new lease. Let me reiterate the importance of this part here: WE SIGNED A CONTRACT AND GREAT JONES CHANGED IT ON US. Once we finally moved in to the unit we were informed we were supposed to walk through with a supervisor to request items in the house to be fixed. This never happened. I called the Great Jones support line to request to sign the lease they had changed on us, or for maintenance requests, none of which were addressed. The home was completely filthy and covered in cockroaches and insect feces. The microwave door falls off when opened. 3 rooms needing special light bulbs were all burned out and not replaced. 4 interior doors do not latch or even close properly. The screened in porch is not screened in and is not able to be used as it was intended. The garbage disposal is completely rusted and broken which resulted in a clogged sink. The plumber they sent out to fix the sink/disposal didnt even address the disposal and charged me the $125, still leaving me with a broken disposal. I have been in this unit for almost a month now, and nothing has been fixed. Do not rent from these folks. You'll end up paying $1650/month for a house that is broken. **I'll edit my post if Great Jones fixes these issues**

Thank you for helping me transition to your property management program. I sincerely appreciate everyone's help ... Mary Balch

I had a great experience with a great Jones they had my property Rented within 24 hours after I signed the paperwork the property was in Winter Springs Florida