Ipin M.
I can do anything you want
I can do anything you want

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 41 reviews with 4 stars · Clear filters
Ipin M.
I can do anything you want
vina
I currently am a renters and my house had a problem that was beyond tenant repair. I contacted the maintenance service provider. Initially the repair company contracted to do the work never showed. After notifying the maintenance service they were able to contact the vendor and get it rescheduled. The repair was done timely and corrected with no follow-up.
Response from Great Jones Property ManagementNov 18, 2022
Vina, thank you for sharing your positive experience!
Malcolm
We have rented from Great Jones for a year now. We have just signed a new lease. We love the neighborhood. Anytime we have had an issue they have fixed it. Quickly, very good communication with maintenance. Quick service.
Response from Great Jones Property ManagementNov 18, 2022
Malcolm, thank you for sharing your positive experience!
Brenda
I made a maintenance request through latchel. The serviceman was kind courteous told me what the problem was and unclogged the drain but told me this would be a temporary fix and that he would need to put another work order in but he wasn’t going to do that but will call the office directly to tell them what else needed to be done in order to make the problem go completely away.
Venusa G.
Great response time
Response from Great Jones Property ManagementNov 21, 2022
Venusa Gantt, it's experiences like yours that really keep us motivated!
Shaleta
Great company..with great service.
Response from Great Jones Property ManagementNov 21, 2022
Shaleta, we're glad you had such a wonderful experience with us!
BJL
Pretty flawless. Only frustrating part was the initial emails went to my spam which was not a Great Jone problem. But what I did find frustrating was not to be able to speak with someone directly it was all handled via email and text. Pasquale was very helpful
Response from Great Jones Property ManagementNov 21, 2022
BJL, thank you for sharing your positive experience!
Phoebe
I have still not received my lease renewal, which i understand Great Jones has been trying to contact the owner without success but not having this makes me uneasy as I would like the correct names on my lease and to know my new lease terms. Other than that, Great Jones has been a great property manager and really strives to answer maintenance request promptly.
Response from Great Jones Property ManagementNov 21, 2022
Phoebe, we're glad you had such a wonderful experience with us!