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Great Jones Property Management Reviews | Read Customer Reviews of greatjones.co

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Real Estate
Great Jones Property Management

Great Jones Property ManagementReviews of greatjones.co

3.1597 reviews
Real Estate
29 W 30th St, Flr. 2, New York, New York

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Great Jones Property Management3.1

Reviews597 About Contact

Overall score

3.1 out of 5

Average

Average of 597 reviews

Distribution

5★45%
4★7%
3★4%
2★3%
1★41%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 826-8439
greatjones.co
[email protected]
29 W 30th St, Flr. 2New York, NY 10001

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About Great Jones Property Management

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.

Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: greatjones.co
Website: greatjones.co
Category: Real Estate
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Great Jones Property Management reviews

597 approved reviews, newest moderated first

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Thomas
Feb 26, 2020
They rented my property in less than a…
They rented my property in less than a week.
Response from Great Jones Property ManagementFeb 27, 2020
Thanks, Thomas! Glad to hear that we were able to rent out your home so quickly!
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Debbie
Feb 21, 2020
Great Jones worked expediently to solve…
Great Jones worked expediently to solve my problem today. Once opened, the company confirmed the problem and confirmed the completion of the repairs.
Response from Great Jones Property ManagementFeb 25, 2020
Thanks so much for taking the time to leave this review, Debbie! We really appreciate it!
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Alexce Rivero & F.
Feb 19, 2020
Me & my family have been renting from…
Me & my family have been renting from Great Jones for 1 year now & are lease is up in February and me and my family have decided to renew are lease cause of the way Great Jones have always been helpful to me and my family with are property rental issues. Very happy to resign the lease for 1 more year and looking forward to a great year. The Rivero family. Thank you Great Jones for keeping & honoring your word by your actions & Professionalism.
Response from Great Jones Property ManagementFeb 25, 2020
Thanks so much for taking the time to leave this review, Alexce! We're glad to hear that you've had a positive experience with us thus far and look forward to providing you the same, if not better level of service for this next year to come. Thanks, again!
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Karen
Feb 19, 2020
Great Jones is providing me the utmost…
Great Jones is providing me the utmost in professionalism with their real estate property rental management oversight, and appreciated also is the easy to comprehend formatting to monthly statements.
Response from Great Jones Property ManagementFeb 19, 2020
Thank you, Karen! We're glad to hear that you're experiencing both professionalism and ease with Great Jones. We'll do everything we can to continue to provide for you a standard of excellence in service.
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Nirmala
Feb 18, 2020
I have been with Great Jones for couple…
I have been with Great Jones for couple of months now, They are managing my rental. I am glad I found Great Jones, now I have no worries about collecting rent. I would gladly recommend them to other people.
Response from Great Jones Property ManagementFeb 19, 2020
We really appreciate you taking the time to leave us a review, Nirmala. Thanks!
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Yvonne V.
Feb 18, 2020
Great Jones Property Management
Great Jones manages two properties for me in Memphis. So far they have done a great job
Response from Great Jones Property ManagementFeb 19, 2020
Thanks so much, Yvonne!
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Kathleen
Feb 18, 2020
Highly satisfied with Great Jones!
I transferred the management of my Florida rental property to Great Jones just under one year ago. I am and have been very pleased with their communication, management, fees, reporting, etc. and have already recommended them to other investors.
Response from Great Jones Property ManagementFeb 19, 2020
Thank you, Kathleen! We really appreciate you taking the time to leave us a review. We're glad to hear that you're having a positive experience with us and will do everything we can on our end to ensure that you continue to experience the same level of service.
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Property O.
Feb 18, 2020
I have been working with Great Jones…
I have been working with Great Jones for little over four months and I am not impressed. The major problem I have is that me and my clients can never get in contact with a live person. I have to call on adverage 6 to 7 times to get through. And if I leave a message for call back I might get a response several days later if any. My tenants are experiencing the same problems
Response from Great Jones Property ManagementDec 5, 2022
Hi Property owner, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
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