Great Jones Property ManagementReviews of greatjones.co

Still looking for Great Jones to step up to the plate (as an owner)... After transitioning to Great Jones, my first vacancy took a whopping 28 weeks to fill (by far a record vacancy for any of my properties). Communication and coordination has been pretty poor on a number of fronts. I've found recently that whenever I need to reach out, the only number I have is their generic line which lets me "leave a message". I've never had property management where I didn't have one (or more) numbers of direct lines to folks who could take care of business. Now I have to "schedule a call" a few days out.

While on the hunt for a new apartment and after bad experiences with other places, I stumbled onto a property managed by Great Jones. Unfortunately, it wasn't listed that it was a 55+ community. However, Janice Murphy went above and beyond to find me a home after that confusion. She found me a home I've fallen in love with that's closer to my budget and closer to work. She walked me through every step of the process with patience and kindness and Dennis Hamilton did the walk through of the property with me as well as my bi-annual inspections, and has also been wonderful. The couple of maintenance issues I have encountered have been addressed promptly and with kindness and understanding. I couldn't be happier living somewhere where the property management company cares so much about not only their clients, but their tenants as well.

Just understand that when you decide to go with Great Jones. That would be the best decision you would ever make. You and your family would love the experience.

Company provides a simple and trustworthy experience. Customer service is always accessible. Beats the competition on prices, as well.

They make me feel like I don't need to stress about my property. They're right on top of things they handle things for me they don't charge an outrageous price and I am very happy with the service so far.

My relationship with Great Jones has only existed a few weeks, but in that short time I have been favorably impressed with their efforts to explain their policies and listen to their clients. Communications is exceptional and they convey a sincere desire to do the best management possible

Our property is supposedly managed by Great Jones after having recently been bought from GM Property Management yet we have not received any paperwork nor in person visits from anyone at Great Jones, only several texts about where to send our hard earned money to. Well, today I received a phone call from GM Property Management, the company with whom we signed paperwork, asking me to take down my original negative review of Great Jones. CAN YOU BEAT THAT! HA! Well if you want to just throw your money away sight unseen then Great Jones is the company for you! We have yet to get any response from either company concerning the property's roof leak, the continuously growing mold in the attic, hall closet walls, 1st bathroom undercabinet nor kitchen sink undercabinet And let's not even mention the fact that there are huge trees branches fallen on the roof and onto our cars and their property, the windows that do not open, the cracked concrete back porch patio that leans to one side with no stairs for the at least 2 foot drop leading to the huge backyard, the advertised fireplace that can not be used and so many more property issues. Does Great Jones have any actual humans working for them? Does Great Jones provide property maintenance? Because the lease we signed with GM Property management provided maintenance. So again I say, IF YOU WANT TO THROW YOUR HARD EARNED MONEY AWAY THEN THIS IS YOUR CHANCE!

I dropped Great Jones due to their high maintenance bills I was receiving. Their contract states that after I drop them they will refund me all monies owed within 'a couple of days'. Do not believe them. It has been 1.5 months and I still do not have my money from their account. They also took rent from one of my houses 3 weeks after I dissolved the relationship. They have now refunded this amount deducting about 20% of the proceeds. They will keep more money than contracted, if they return it at all.