customer
Great service
Great service
Response from Great Basin Federal Credit UnionOct 10, 2023
:) Thank you so much for taking the time to leave your review!

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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607 approved reviews, newest moderated first
customer
Great service
Response from Great Basin Federal Credit UnionOct 10, 2023
:) Thank you so much for taking the time to leave your review!
Namath T.
Good customer service
Response from Great Basin Federal Credit UnionOct 10, 2023
Thanks so much! It means a lot to us that you'd take the time to share by way of this review. Thanks!
Satoko K.
I used the Northwest Branch more than usual about 6 months ago. People were helpful, asking questions of each other so that they could resolve issues as they arose. I went there today too for more routine business, and I had no problem.
linde
Ive never has any problems! the people always give me a great answer to my questions and I have had a number of questions. the new Identityiq was confusing to me and my wife. and your staff had not been train on the system they were but they were able to get thru the problems we were having with signing up
Pinyarat
Fast service Good rate Friendly Close to bank branch
customer
easier way to make loan payment
Dale H.
Why don't you handle small business accounts? Instead you sent me to Greater Nevada Credit union... does not make sense to me.
Stephen
Everyone was very professional, and I was served with a smile. Thank you.