gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com reviews

740 approved reviews, newest moderated first

Jhovanny C.
Mar 1, 2024
Fast and reactive
Fast and reactive. Can't tell the difference between this and a wired mouse. In fact, adjust sensitivity settings. Love it!
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Elijah C.
Feb 26, 2024
This Company Is Awesome
So my first package went missing at no fault of the company but despite this they offered me a replacement which is awesome of them. Amazing customer service and amazing product. The item is very high quality and looks awesome, I'm very likely to buy from these guys again.
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Jacob R.
Feb 20, 2024
Durability is a HUGE issue!
Really not impressed with the earphones I've bought. I purchased the Sirius P5s and the connectivity of these things is embarrassing. I can't go anything over 2 songs without them cutting out and going fuzzy; the volume is also a huge problem, with one earphone always being slightly quieter than the other. For the love of god, just go for another brand of earphones that are more durable than these. It'll save you the frustration, trust me.
Response from gravastar.comMar 5, 2024
Dear Jacob, Thank you for taking the time to share your feedback regarding your recent purchase of the Sirius P5 earphones. We are truly sorry to hear that you've experienced connectivity and volume issues with the product. Your satisfaction is our top priority, and we want to address these concerns promptly to ensure you have a positive experience with our products. Additionally, we would like to assure you that our team is committed to resolving these issues for you. We stand behind the quality of our products and want to ensure that you're completely satisfied with your purchase. With that in mind, we would like to offer you the option of either receiving a replacement pair of earphones or a full refund for your purchase. Please let us know how you would like to proceed, and don't hesitate to reach out to us if you have any further questions or concerns. We're here to help and ensure that you're delighted with your experience with us. Thank you once again for bringing this matter to our attention. We appreciate your feedback and the opportunity to make things right for you. Best regards, GravaStar Team
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Silco
Feb 17, 2024
Love them!
They're very communicative, and always deliver top notch products. Customer service is very helpful!
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shawn H.
Feb 17, 2024
A fan of Gravastar
Just got my M1 battle worn mouse and 4K dongle plus the mouse pad and I have to say it did take a while to get it but there is an old saying ( Good thangs come to those who wait ) l realize sometimes we humans can get a little impatient when something amazing and will thought out and beautifully handcrafted comes along and we the people jump on said handcrafted item such as the M1 battle worn gaming mouse . The overall products and pain staking craftsmanship that goes into these gadgets is what makes Gravastar unique. I know I can only speak for myself I haven’t been disappointed with the Bluetooth speaker the ear buds and now this gaming mouse. I guest in a roundabout way I do want to apologize for being a little impatient with getting my gaming mouse. With that said I know I will enjoy the products that I purchase from Gravastar they will serve me for a long time . Again I appreciate what you guys do for us your customers.
Response from gravastar.comFeb 17, 2024
Thank you so much for all your support and understanding! It means the world to us!
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Imreh Balog L.
Feb 16, 2024
Amazing company
Amazing company with very nice and high quality products. Very creative and bold design. Love it. Would 100% recommend <3
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Matteo
Feb 8, 2024
Great design speaker, excellent sound
The speaker arrived quickly after the order, the packaging is very nice and contains all the necessary accessories. The design is beautiful and made with excellent materials. Excellent sound quality
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Kristin S.
Feb 1, 2024
never received the mouse I paid for
Bought and paid for my mouse. Said it shipped but now it seems stuck in IL and I’ve reached out to the company and no one has gotten back to me.
Response from gravastar.comFeb 5, 2024
Dear Kristin, I sincerely apologize for the inconvenience you've experienced with your order and the lack of communication you've faced. It's not the experience we want any of our customers to have. We understand how disappointing it can be to look forward to a new product, and waiting for a package is a real struggle. Our customers’ satisfaction is paramount, and it's clear we've fallen short in this instance. To resolve this as quickly as possible, please email our service team for an update. Until the package reaches the next location, there will be an update, but more and more people are getting their packages now and I hope yours will arrive soon too! We are actively working with them to resolve this issue and ensure your order is on its way to you. Please rest assured, we are on top of this and will keep you updated every step of the way. Your support for GravaStar means the world to us, and we’re committed to making this right. If you have any more questions or need further assistance, please feel free to reach out to our team directly at [email protected]. Thank you for your patience and understanding as we work through this. We appreciate your support and are eager to get your mouse to you so you can enjoy it as soon as possible. Best regards, GravaStar Team
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